Stripe is running quite slowly

  • Resolved lohanda

    (@lohanda)


    6 years ago

    Seems the checkout process using stripe is running quite slowly when purchasing products and taking 45second to over 1 minute for the transaction to process.

    Please reply to me ASAP.

    Thank you for your time!

    The page I need help with: [log in to see the link]

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  • Luminus Alabi

    (@luminus)

    Automattic Happiness Engineer

    Hi @lohanda,

    I suspect that this is a situation that is strictly local to your site as we haven’t seen any other reports of this nor am I able to reproduce it on any of my sites.

    There’s a good chance that this is caused by either a conflict with your theme or with another plugin.
    ?
    The best way to determine this is to:
    ?

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce & Stripe
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each one, until you find the one causing the conflict. You can find a more detailed explanation on how to do a conflict test here.

Viewing 1 replies (of 1 total)
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