• Resolved alanawestwater

    (@alanawestwater)


    I am having parse issues, how do I make sure that the database does not use the statehouse address as the constituent’s address?

    The page I need help with: [log in to see the link]

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  • Plugin Author Will Brownsberger

    (@will-brownsberger)

    Thanks for the question.

    WP Issues CRM anticipates this problem. In the main email view, go to “Controls” at the bottom of the menu on the left and select the “Disqualifiers” tab.

    There, you can enter phrases that will disqualify an address as being the address of the sender.

    A sender is likely to include your office address as well as their own address. You don’t want WP Issues CRM to get confused and think your office address is the sender’s address.

    You want to disqualify your office address, but not any other address. So, you should use terms that typically appear in your office address, but not in any constituent address. For example “Statehouse” or “State House”. If your legislator’s name is very uncommon, you could also use their name, but that might disqualify a constituent address as well.

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