Empty Settings tab

  • Resolved delikatesy

    (@delikatesy)


    5 years, 12 months ago

    Hello,
    in backend, when trying to edit a form, after clicking on Settings or Appearance tab, I get a blank space. All other tabs work fine, also the form itself work ok.

    Console shows this error:

    GET https://www.asb.sk/wp-admin/admin-ajax.php?action=manage_fm&task=form_options&current_id=1&fieldset_id=general 500 (Internal Server Error)

    It’s a self hosted multisite with enough memlimit etc. Caching is done with WP Rocket, not Autoptimize.

    Thanks for help

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hey there!

    Most likely, there is a PHP error on the Settings section. Could you please check that by enabling WP DEBUG? You can do that the following way:

    1. Access your website files using FTP connection and open wp-config.php file.

    2. Look for the following line:

    define( 'WP_DEBUG', false );

    3. Change false into true, so the line looks like this:

    define( 'WP_DEBUG', true );

    If the line is not present in the file, simply add it to the bottom of wp-config.php and save it.

    Afterwards, please check the Settings section for PHP errors, warnings, notices, and post them here. They will help us identify the problem.

    Thanks!

    Thread Starter delikatesy

    (@delikatesy)

    Hello Agapi,

    this is what I’m getting
    [Thu Mar 07 17:10:50.840503 2019] [php7:error] [pid 17019] [client 194.154.235.80:64011] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 20480 bytes) in /data/www/asb.sk/web/wp-includes/post.php on line 1458, referer: https://www.asb.sk/wp-admin/admin.php?page=manage_fm&task=edit&current_id=1

    thanks

    Dear @delikatesy,

    We advise you to activate the plugins one by one to check which one brings the error.

    Or you can contact your hosting provider and ask for a help.

    Thank yoU!

Viewing 3 replies - 1 through 3 (of 3 total)
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