Single Post shows up first, then carousel appears

  • Resolved csinia

    (@chrisasolisgmailcom)


    5 years, 8 months ago

    Good afternoon. I LOVE your plugin, very easy to use. I have a couple questions that may be user error.

    • I have a view setup as a carousel. However, when I load the page, one testimonial shows up, then in 5 seconds, it switches to the carousel
    • Lastly, I tried the feature where the READ MORE functionality is supposed to “expand content in place”. When I do that, READ MORE doesn’t work. However, if I set it to “the full testimonial” it will go to the testimonial page.

    Would love to know your thoughts. Let me know how I can assist

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hello @chrisasolisgmailcom,

    I will answer below in order:
    1. This happens because the carousel take a a second or two to load. I will forward this feedback to our dev team and see if they can find a solution.

    2. Our developers are currently working on a new update which will also address this. It should be released this week.

    Thank you for your patience,
    Mihaela

    Hello @chrisasolisgmailcom,

    We have just released our latest update and added a fix for the ‘read more’ issue you were experiencing.
    Please update and let me know how it goes.

    Thank you,
    Mihaela

    Thread Starter csinia

    (@chrisasolisgmailcom)

    Thank you so much for your follow up regarding the issues! It is greatly appreciated!

    I’ve updated the plugin, however I’m still having issues.

    Your thoughts?

    Could you please send me a screenshot with your View settings? I want to see if I’m able to reproduce this.

    Thank you,
    Mihaela

Viewing 4 replies - 1 through 4 (of 4 total)
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