Can’t Get to the Admin Panel

  • Hi,

    I installed WordPress with Installatron and clicked on asianoutreach.org.au/wp-admin. It brought me to a 404 page.

    I’ve installed it several times already but it still doesn’t work. How do I fix this?

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Moderator t-p

    (@t-p)

    Using FTP/ SFTP , or your web-host’s cPanel or whatever file management application your host provides, access phpMyAdmin on your host, then find your DB, there check the wp_options Table (Note: The table prefix of wp_ may be different if you changed it when installing), and make sure siteurl field and home field are correct. If you haven’t already done, always backup everything (including your database) before doing any actions, just in case something really goes wrong. You can never have enough backups!

    If that’s correct, try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).

    What t-p has said is right, but…

    You are not getting anything because the domain name that you’ve given here is not registered. You have to purchase the domain name as well as hosting before you can use it.

    Talk to your hosting comapny as they should be able to help you. You can also register the domain name at any company that supports .au domain name registration.

    And… do it fast. Other people that are less moral then the users here could easily go and register it before you do, and you won’t be able to get it.

    Thread Starter catezee

    (@catezee)

    @catacaustic I’ve already bought it with Netregistry.

    • This reply was modified 5 years, 11 months ago by catezee.
    • This reply was modified 5 years, 11 months ago by catezee.
    • This reply was modified 5 years, 11 months ago by catezee.

    OK, that looks right. I msut be seeing soem strange info here.

    But you still get a ‘server not found’ error when going to that URL, so there’s still a problem. You should contact your hosting comapny and get them to help. They will be able to tell you why the domain isn’t pointing to the right place, and how to fix it.

    Thread Starter catezee

    (@catezee)

    Okay, I’ll try asking them.

Viewing 5 replies - 1 through 5 (of 5 total)
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