• Resolved pixelstorm

    (@dfhectik)


    i have disabled the facebook traffic_source and utm tag. i mark the issue as resolved in the facebook events manager. the next day the issue is back again in the events manager? why does facebook keep raising this issue when i have dissable the utm tag and the taffic source tag in the pixelyoursite pro plugin settings?

    • This topic was modified 5 years, 8 months ago by pixelstorm.
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  • Plugin Author PixelYourSite

    (@pixelyoursite)

    We don’t track traffic source or UTM tag with the free plugin, so this question is not related to the free version.

    Per WordPress terms we are not allowed to offer support for the paid version here, so please don’t use this form, and contact us on the site directly in the future.

    However, I’ll try to answer your question. It’s possible for the warning to stay in place longer. It’s also possible that some cache was in place, so I suggest you delete the cache. It’s also possible that the data that Facebook think is against their terms is not related to the “traffic” or “UTM” parameters. Since I don’t have details about this issue I can’t really give you an actionable advice.

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