• Resolved waldfriedenstate

    (@waldfriedenstate)


    Hello,

    the plugin does not load new Instagram images into the feed.

    What can I do?

    I use 5.1.1

    Thank you!

    Eva

    The page I need help with: [log in to see the link]

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  • Plugin Author Scott (@scottsweb)

    (@scottsweb)

    Try clearing your any website caches (sometimes via your host or other plugins will cache your pages) and transients with: https://www.ads-software.com/plugins/artiss-transient-cleaner/

    The plugin will not update instantly as we cache the results from Instagram for a few hours. So you will need to be slightly patient after new images are shared.

    I am having the same issue. Images that are several days old are not loading. Caches have been cleared and that didn’t help.

    When I tried to install the recommended Transient Cleaner plugin mentioned above, WordPress gave an error saying that this process is a part of wordpress core since 4.9, so the plugin is not needed and should be disabled.

Viewing 2 replies - 1 through 2 (of 2 total)
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