Not Redirecting

  • Hi,

    My homepage is not redirecting to the mobile link even though I have followed the instructions to ensure that W3 Total Cache is not caching mobile pages under “Page Cache”, “Minify” and “CDN”.
    Please help asap!
    Thanks

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author uniquelylost

    (@uniquelylost)

    Hi, a bit late of a reply but did you try to deactivate the W3 Total Cache plugin and see if the redirects worked then? That would help narrow down if the cache was the problem or not….

    Thread Starter jacsify

    (@jacsify)

    Hi. I still have the same issue. It is not working! Yes, tried deactivating W3 Total Cache plugin.

    Plugin Author uniquelylost

    (@uniquelylost)

    hmm what devices is not working for? a specific device or just all mobile type devices?

    If its the latter something in your install must be interfering with the plugin…

    You could briefly try adding define( 'WP_DEBUG', true ); to your wp-config file to debug it and see if it outputs anything on the frontend of the site, if it doesn’t on desktop try a redirect with a mobile device and then see if it outputs anything…

    Are you perhaps using cloudflare?

    And what version of PHP are you using?

    Thread Starter jacsify

    (@jacsify)

    Hi,

    Did what you suggested and no EMR errors are coming up.

    We are not using Cloudflare and PHP version is 7.

    Plugin Author uniquelylost

    (@uniquelylost)

    Hi, could try putting cloudflare in development mode momentarily to bypass any caching going on there to rule that out too…

    Whats generating the part of your domains URL that looks like this? “/?v=c89bc418c38d”

Viewing 5 replies - 1 through 5 (of 5 total)
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