Weight above 150 lbs disables check out

  • Resolved writeryan

    (@writeryan)


    5 years, 7 months ago

    If you order a combination of products weighing over 150 lbs, the shipping calculator fails and you can’t check out. Ideally, in that case, it would break the shipment into individually shipped packages – I can find ways to do this by class, but not a way to trigger it by total weight. Does anyone know if there’s a solution in the existing settings somewhere?

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)

  • You have already written to us from the e-mail address you received the reply to.

    Please, let’s stick to this communication path.

    Regards,

    Was there ever any resolution to this problem? I am running into a similar situation where it is going over the max freight limit, but I’d also want to break the shipments up into various boxes when the weight goes over 50lbs (ish). We are finding that if you get into the freight weight, it is actually cheaper for someone to put in (2) 50lb shipments than (1) 100 lb shipment. Did you happen to find some solution that would work for this?

    Plugin Author Piotr Jablonowski

    (@jablonowski)

    Hi,

    we are working on a solution that will allow you to divide the order for parcels by dimensions and weight.

    Hi Piotr,

    Would love this exact feature… do you have any idea on an ETA when this will be added to the plugin?

    Plugin Author Piotr Jablonowski

    (@jablonowski)

    Hi,

    we are just finishing work on the PRO version. Because this forum is dedicated to the free version, I invite you to contact us [email protected]

    As a PRO version subscriber, I’m keenly interested in this exact feature. I’m sure others are excited to see it is in development and nearing completion. I’ll submit a request via the [email protected] email to receive your updates on this valuable feature.

    By the way, GREAT plugin especially if you’re able to roll out this much needed feature!

    Warm regards,
    Roger Stanton
    WebPro360.com

    Hi,

    Thank you for your kind feedback!

    This feature is already implemented in the PRO version.

Viewing 7 replies - 1 through 7 (of 7 total)
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