Viewing 15 replies - 1 through 15 (of 15 total)
  • Plugin Author Dmytro Holovnia

    (@dholovnia)

    Hi,

    And what did you do to change it?

    Regards,
    Dima

    Thread Starter exolon

    (@exolon)

    ok solved,but what do I put the two UPDATE RESET button side by side?
    this link image screenshot:
    https://cl.ly/1f3e2bb1c52a
    https://cl.ly/6517c1aa5878

    Plugin Author Dmytro Holovnia

    (@dholovnia)

    Please provide url to your site where I can see it.

    Thread Starter exolon

    (@exolon)

    From email?

    Plugin Author Dmytro Holovnia

    (@dholovnia)

    Please provide your site url.
    Without your site url I cannot help you.

    Thread Starter exolon

    (@exolon)

    This post has been held for moderation by our automated system and will be manually reviewed by a moderator.

    Plugin Author Dmytro Holovnia

    (@dholovnia)

    Ok, I see your link but:

    
    Modalità Manutenzione
    
    Ci scusiamo per l'inconveniente.
    Il nostro sito è attualmente in manutenzione.
    Grazie per la comprensione.
    
    Moderator Jose Castaneda

    (@jcastaneda)

    THEME COFFEE MONKEY

    @exolon and @dholovnia please, please don’t ask that. It is a slippery slope :). The reply was caught by the spam bot. This happens from time to time. Mods keep an eye on that queue as well for things like that. Please be patient next time.

    Thread Starter exolon

    (@exolon)

    ok try now

    Plugin Author Dmytro Holovnia

    (@dholovnia)

    Hi @jcastaneda,

    Sorry but I don’t understand. What shouldn’t I ask for? Site url?

    Regards,
    Dima

    Moderator Jose Castaneda

    (@jcastaneda)

    THEME COFFEE MONKEY

    To be reached via email. Keep support on the forums. ??

    Plugin Author Dmytro Holovnia

    (@dholovnia)

    You can add this custom CSS on the plugin settings page

    
    .berocket_single_filter_widget.berocket_no_filters {
        float: right;
    }
    .berocket_single_filter_widget {
        float: left;
    }
    
    Plugin Author Dmytro Holovnia

    (@dholovnia)

    @jcastaneda, there are people installing plugins that don’t want to share their urls with other people while site is not ready. Or site is under maintenance mode and needs password to get in. And many other situations.
    I wasn’t asking wp-admin access so don’t see why this could be counted as “slippery slope”.
    Could you please explain why this could be an issue or do you have a link to the article where this is explaining?
    Maybe I’m missing something.

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    there are people installing plugins that don’t want to share their urls with other people while site is not ready.

    That’s understandable but as you are aware and replied so, that does hamper support on these volunteer support forums.

    I wasn’t asking wp-admin access so don’t see why this could be counted as “slippery slope”.

    That’s because that has been the start of some real problems here. It’s happened before with other people.

    *Drinks coffee*

    It’s not you, no one is accusing you of anything except that you support your users very well and on your own time. Honest. It’s just that off forum contact has gone very bad for users and very bad for plugin/theme authors in the past.

    It’s not just a risk for the user and sometimes when that off forum contact leads to other things, like admin, the plugin author exposes themselves to real liability.

    Jose is just trying to help both you and the user out. That’s all. You’re not a company here, just a volunteer developer. These are not customers you are supporting here, just users of free opensource software from this site.

    Plugin Author Dmytro Holovnia

    (@dholovnia)

    Hi @jdembowski,

    Thank you for the explanation.

    Btw I wasn’t blaming Jose in anything just wanted to know if there is some help article for the support people to know what things better not to ask or even are prohibited.

    Regards,
    Dima

Viewing 15 replies - 1 through 15 (of 15 total)
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