Emails not received but showing in Flamingo

See FAQ

• After submitting the form, I get an error message stating “There was an error trying to send your message.” What is wrong?
• I see a response message “Thank you for your message. It has been sent.” with green border, but I never receive a mail for that.

Hi @takayukister
Thank you I’ve sent an email to my hosting provider.
However:
– it’s only some messages, not all
– it’s only on the contact form on this page, not all
https://www.gda-mice.com/contact/

Any more suggestions please?

Thanks,
Pauline

What configuration do you have in the Mail tab panel?

@takayukister the same one I have on the other contact forms, here is the screenshot: https://screenshots.firefox.com/oFejTBUfjkyZo4U1/www.gda-mice.com

Thank you ??

Hi @takayukister sorry to bug you, any update on this please?

I don’t think the configuration is bad. What is the hosting provider’s opinion?