• Hi, I am having trouble with an unresponsive/not working mobile menu (Iphone).
    So I followed the debugging tips. Deactivated the plugins one by one and found out activating Nextgen Gallery is causing the problem. Strangely enough Nextgen is working just fine on one of the other WP sites I build using GeneratePress.
    I installed generate press (again), to be sure it’s not the GP child theme but that did not solve the issue. Turning on debug didn’t display any errors as far as I can tell. Activating the core WordPress theme TwentySeventeen did solve the issue. But I just don’t want to use that theme. It’s so limited. I love GeneratePress because it’s so adaptable.

    Hope you can help me out?

    Regards, Petra

    • This topic was modified 5 years, 11 months ago by ninde.

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 19 total)
  • Theme Author Tom

    (@edge22)

    Hmm, that’s strange. Can you disable any caching plugins (including Autoptimize) you have activated while we debug?

    Let me know ??

    pro-tip; you can disable Autoptimize on a per-request basis by adding ?ao_noptimize=1 to the URL.

    if the problem is not there at that point, some autoptimize (re-)configuration might be needed to fix this. there are troubleshooting tips and info on how to exclude in the AO FAQ.

    hope this helps debugging,
    frank (ao dev)

    Thread Starter ninde

    (@ninde)

    Hai. Autoptimize is disabled now.

    These plugins are activated at this point

    Codefragmenten

    NextGEN Gallery

    Really Simple SSL

    Use Any Font

    Wordfence Security

    Thank you for looking into the problem ??

    • This reply was modified 5 years, 11 months ago by ninde.
    Theme Author Tom

    (@edge22)

    Bizarre. Are you using the same versions (theme and plugin) on the problem site vs. the working sites?

    Any custom functions on the problem site?

    Thread Starter ninde

    (@ninde)

    Hi Tom,

    All my sites I’m using Generate Press. But all of them with a child theme so it is a possibility that the theme version is older on the other sites. GeneratePress Versie: 2.2.2 is the theme version on the problem site.

    These are the versions I use in combination with NextGen
    GeneratePress Versie: 1.3.41 with working mobile menu
    GeneratePress Versie: 1.4 with working mobile menu

    GeneratePress Versie: 2.1.4 For testing purposing installed NextGen and the same problem occurs. Before mobile menu worked, after installing and activating NextGen no working mobile menu anymore. Disabling NextGen fixed it again.

    All plugins are up to date.

    I’m using the same Code Snippets on the sites.

    Footer:
    add_action(‘after_setup_theme’,’generate_copyright_remove_default_message’);
    function generate_copyright_remove_default_message()
    {

    remove_action( ‘generate_credits’, ‘generate_add_footer_info’ );
    remove_action( ‘generate_copyright_line’,’generate_add_login_attribution’ );
    }

    /**
    * Add the custom copyright
    * @since 0.1
    */
    add_action(‘generate_credits’,’generate_copyright_add_custom_message’);
    function generate_copyright_add_custom_message()
    {
    ?>

    <?php
    }

    Sidebars:

    add_filter( ‘generate_left_sidebar_width’,’generate_custom_left_sidebar_width’ );
    function generate_custom_left_sidebar_width()
    {
    return ’20’;
    }

    add_filter( ‘generate_right_sidebar_width’,’generate_custom_right_sidebar_width’ );
    function generate_custom_right_sidebar_width()
    {
    return ’15’;
    }

    Deactivating the Code Snippets didn’t solve the problem.

    Thread Starter ninde

    (@ninde)

    Ok, on the problem site copied the older GP version 1.4 and activated it, and now I got a working mobile menu!

    Thread Starter ninde

    (@ninde)

    Hi Tom,

    I did some more testing. Version 1.4 is the last working version, as of 2.0 and up the problem with the mobile menu in combination with NextGen occurs. For now I’ll use version 1.4 with working mobile menu :O)

    If you can figure out the problem, or know a solution, will you let me know?

    Regards, Petra

    Theme Author Tom

    (@edge22)

    Hmm, so here’s a test site with GP 2.2.2 and the latest NextGen with a test gallery: https://tomusborne.com/dev/gallery/

    Everything seems to be working fine.

    I wonder if there’s a third plugin which is conflicting on your site?

    I have same issue with Travel Agency theme – . I only noticed by chance that blogs werent scrolling nor clickable when viewing from mobile- HUGE drop in visits due to it.
    Might help you find the issue with your one..

    Thread Starter ninde

    (@ninde)

    Even with all the other plugins deactivated the problem remains. So I stayed with GP version 1.4

    It’s still bugging me though. I am building another website and running into the exact same problem again. So now I have to choose whether to go to version 1.4 again or use another gallery. I tried a whole lot of other galleries but none of them work as well as nextgen. I need a gallery with the option of albums and nested albums. There seems no other capable of this.

    Thread Starter ninde

    (@ninde)

    Still testing. Found out that the problem only occurs when the navigation is located in the sidebar

    Theme Author Tom

    (@edge22)

    Hi there,

    I can take another look if you have a site set up where I can see the issue?

    Let me know ??

    Thread Starter ninde

    (@ninde)

    That would be awesome Tom! The url is https://www.theaterauthentiek.nu/wp/

    Theme Author Tom

    (@edge22)

    What if you do this?:

    remove_action( 'wp_footer', 'generate_clone_sidebar_navigation' );
    add_action( 'generate_after_footer', 'generate_clone_sidebar_navigation' );

    Let me know ??

    Thread Starter ninde

    (@ninde)

    oh that’s strange, now I have two mobile menu’s. The upper one doesn’t work but the one underneath that one does work! Getting closer I think? :O)

Viewing 15 replies - 1 through 15 (of 19 total)
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