Lost API Key?

  • Resolved essential cyprus

    (@essential-cyprus)


    15 years, 7 months ago

    Not sure if anyone can help, as I am getting very confused! I have inherited a WordPress website, but have never had an API key. I have a username and password to log in to the sites Dashboard, but when I try and use this to log on at wordpress.com I am getting invalid password. I try another logon that I have for www.ads-software.com but this does not work on .com.

    I am not sure that I need to follow the instructions given to get an API key, as I already have a wordpress.com account?!

    Next steps advise me to look at my welcome email for the API key but I have never had a welcome email.

    Is there anyone that can advise me at all please? Would be much appreciated as I need this to log onto the stats part of wordpress to see whos reading what!

    Thanks in advance.

Viewing 4 replies - 1 through 4 (of 4 total)

  • The main thing to keep in mind here is that you’re talking about three separate username/password sets:

    1. The one you use to log in to the (self-hosted) WP account that you inherited.
    2. The one you use to log in to www.ads-software.com (this site).
    3. The one you use to log in to wordpress.com.

    Note that these are three completely separate username/password sets; if you try to use the username/password set for number 1 to log into, e.g., wordpress.com, it won’t work.

    If you already have a wordpress.com account, then just log in to that account, and select “Global Dashboard” from the dropdown menu in the upper left corner. From the Global Dashboard, click on “Profile” in the left sidebar. Your wordpress.com API key is at the top of your Profile page.

    Thread Starter essential cyprus

    (@essential-cyprus)

    Hi bledsoe,

    Thanks very much for your help there. 3 lots of passwords plus all the other stuff such as Google is taking its toll on my mind!

    Anyway I have done what you stated, but on logging on and looking at my account I have no ‘Global’ Dashboard at all, just my Dashboard. I have looked everywhere, but no sign – not sure what is going on?! Is there the possibility that the person who has passed over this website to me, has not provided me with all access, even though I now the administrator?

    I am still confused – I have tried to set up an account at WordPress.com but it now tells me that my email address is already being used. I only have my website login details as one set of details, and also .org support login details. So as I have login for the .com wordpress site, do I need another lot of login details for basic stuff on wordpress.com?

    Again any help much appreciated.

    Thread Starter essential cyprus

    (@essential-cyprus)

    oops – have sussed it out now! sorry for messing you around – its taken me a while but I think I have got there now! much thanks bledsoe.

    Thread Starter essential cyprus

    (@essential-cyprus)

    Can I please ask for assistance again on this issue – why do I have an inherent problem in trying to find my API key for my site https://www.essentialcyprus.com??!!!

    I have looked everywhere and no result. There is no option for Global Dashboard. Its an inherited site and therefore no original email with API key.

    I have a free wordpress blog and I have no problem in finding my API key for this one.

    Can anyone please help me? I have an issue with WordPress Stats and getting this message : Fatal error: Call to undefined function: plugin_dir_url() in /nfs/c02/h04/mnt/40499/domains/essentialcyprus.com/html/wp-content/plugins/stats/stats.php on line 215.

    I am thinking that after having updated the plugin I need to input my API key again?

Viewing 4 replies - 1 through 4 (of 4 total)
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