Shane
Forum Replies Created
-
Forum: Plugins
In reply to: [AccessPress Social Icons] Icon designHi there,
There is default layout of the social icon in the theme
If you want to change the layout,please apply for the premium customization at accesspressthemes.com/request-customization
Thank you!!Hi there,
Can you please send a mail here : [email protected].
And also please include your all issue and screenshot of your issue if possible.
Thank you!!Forum: Plugins
In reply to: [AccessPress Social Share] Align hoverHi there,
We have already replied you through the mail.
Please check your inbox.
If you got any other issue later then please feel free to ask us.
Thank you!!Forum: Plugins
In reply to: [WP TFeed] Time Format – Elapsed Time: year format issuesHi there,
Is your issue solved now? Let us know if you are still facing the issue.
Currently, we do not have an update for the plugin.However, please try with the below steps:
file is accesspress-twitter-feed/accesspress-twitter-feed.php and line 224
you will find a code:
$years = $total_days / 365;Replace the code with the below:
$years = round($total_days / 365);Hope this will work for you.
Thanks.Forum: Plugins
In reply to: [AccessPress Social Share] WhatsApp Button?Hi there,
Thank you for writing in.
Currently, our plugin includes the major social medias which are useful for a majority of the websites so we are currently unable to add specific social medias because it may not be useful for other plugin users.
But still, if we get requests from other plugin users regarding this social media and if the requested social media does provide API to fetch the sharing option then we will try to come up with that social media in our future updates.
Thanks.
Hi there.
Thank you for writing in.
Can you please provide us your site URL so that we can check the issue?
Thanks.
Forum: Plugins
In reply to: [AccessPress Social Share] Theme 1 icons overlappingHi there.
Thank you for writing in.
We have checked your screenshot.
It looks like there is a CSS error either with a theme or with a plugin code.Can you please provide us your site URL so that we can check the issue and help you in solving it?
Thanks.
Hi there,
Thank you for writing in.
Currently, we do not have this feature in the plugin backend.
We are not sure, but there may be a plugin that blocks a certain users to be logged in.Thanks.
Hi there.
We apologize for the late response.
A few days earlier,
we have replied to you on your email ID regarding the issue, with our support email ID.
Please check in.Thanks.
Hi there,
Thank you for writing in.
Can you please mail us at [email protected] regarding your issue?
Thanks.
Forum: Plugins
In reply to: [Social Auto Poster] “Invalid Parameter”Hi there,
Thank you for writing in.
We apologize for our late response.While creating an app you need to make your app live.
Also, while creating the app, you need to use your site URL in the app setting page.
– Go to settings > you will find an option “Add Platform”.
– Click on it and select website.
– Copy and paste your site URL in it and save the changes.If you have configured this, and still you are facing the error then please do mail us at [email protected] for further technical support.
Thanks.
Forum: Plugins
In reply to: [Social Auto Poster] Will not postHi there.
Thank you for writing in.
We apologize for our late response.Unless the app ID are changed, there will be no defect while auto posting on the Facebook.
Have you checked your App Details again? Please try configuring with a new app ID again.If you still face the issue then please do mail us at [email protected] so that we could provide you technical support too.
Thanks.
Forum: Plugins
In reply to: [WP TFeed] Change feed languageHi there,
Thank you for writing in.
We are sorry we do not have this feature in the plugin.
It directly fetch the date from the twitter which will include the default twitter language(English).Thanks.
Forum: Plugins
In reply to: [AccessPress Social Counter] Google and facebook count is not getting updatedHi Lathas,
We are unable to view your site because it has authentication requirement(username and password).
If you feel uneasy to make your site live then you can mail us at [email protected] for further support.Thanks.
Forum: Plugins
In reply to: [Social Auto Poster] Can’t authorize appHi there,
Thank you for writing in.
Can you please provide a screenshot that you are facing a issue?
Thanks.