Problem with account activation

  • Resolved Gemma Wild

    (@wildgemma)


    5 years, 10 months ago

    I’m just stuck in an infinite loop of login, ‘Check your emails’ to verify the account, clicking the link in the email that gets pinged out, ‘we’re activating your account’, hit refresh. I’ve had the refresh page open for an hour…

    Rinse.

    Repeat.

    Not a good start. So can’t even use the plugin until this part is fixed.

    Couldn’t sign in with the Google link either, it just didn’t go anywhere and refreshes back to the login page.

    The help links at the bottom of the activation email either take you back to the login page (grrr!) or don’t give an answer to this particular problem.

    Can someone help me please?

Viewing 1 replies (of 1 total)
  • Plugin Author Brevo

    (@neeraj_slit)

    Hello,

    We are really sorry that you have encountered an issue while activating your SendinBlue account.

    If you still haven’t been able to activate your account, could you send an email to our support team: [email protected]?

    Regards,

Viewing 1 replies (of 1 total)
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