• Resolved ragasupmu

    (@ragasupmu)


    Hello,

    Config :
    – WordPress 5.1.1
    – Host : OVH

    When I try to install MailPoet 3, I had a big error message.

    Erreur MailPoet : exception ‘Exception’ with message ‘SQLSTATE[40001]: Serialization failure: 1213 Deadlock found when trying to get lock; try restarting transaction’ in /[…]/plugins/mailpoet/lib/Models/Model.php:345
    Stack trace:
    #0 /[…]/plugins/mailpoet/lib/Segments/WP.php(146): MailPoet\Models\Model::__callStatic(‘rawExecute’, Array)
    #1 /[…]/mailpoet/lib/Segments/WP.php(146): MailPoet\Models\Subscriber::rawExecute(‘\n INSERT I…’)
    #2 /[…]/plugins/mailpoet/lib/Segments/WP.php(86): MailPoet\Segments\WP::insertSubscribers()
    #3 /[…]/plugins/mailpoet/lib/Config/Populator.php(286): MailPoet\Segments\WP::synchronizeUsers()
    #4 /[…]/plugins/mailpoet/lib/Config/Populator.php(129): MailPoet\Config\Populator->createDefaultSegments()
    #5 /[…]/plugins/mailpoet/lib/Config/Activator.php(23): MailPoet\Config\Populator->up()
    #6 /[…]/plugins/mailpoet/lib/Config/Initializer.php(149): MailPoet\Config\Activator->activate()
    #7 /[…]/plugins/mailpoet/lib/Config/Initializer.php(209): MailPoet\Config\Initializer->runActivator()
    #8 /[…]/plugins/mailpoet/lib/Config/Initializer.php(172): MailPoet\Config\Initializer->maybeDbUpdate()
    #9 [internal function]: MailPoet\Config\Initializer->initialize(”)
    #10 /[…]/wp-includes/class-wp-hook.php(286): call_user_func_array(Array, Array)
    #11 /[…]/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(”, Array)
    #12 /[…]/wp-includes/plugin.php(465): WP_Hook->do_action(Array)
    #13 /[…]/wp-settings.php(505): do_action(‘init’)
    #14 /[…]/wp-config.php(137): require_once(‘/home/…’)
    #15 /[…]/wp-load.php(37): require_once(‘/home/…’)
    #16 /[…]/wp-admin/admin.php(34): require_once(‘/home/…’)
    #17 /[…]/wp-admin/plugins.php(10): require_once(‘/home/…’)
    #18 {main}

    Thanks for your help

Viewing 1 replies (of 1 total)
  • Hi there,

    That should go away when you refresh the screen and the actions will run.

    Let us know if it still doesn’t work and we’d be happy to assist.

    Thanks.

Viewing 1 replies (of 1 total)
  • The topic ‘Install error’ is closed to new replies.