Search Feature not Automatic

  • Resolved indelg1

    (@indelg1)


    5 years, 10 months ago

    Whenever users try and customize their search in the Meeting Room List screen, nothing happens.

    The url line does change when they put in a specific day or location, but a search is not invoked until the user clicks on the URL box in the browser and presses enter.

    Most users do not click on the URL box and press enter, so they assume the search feature does not work. Is there something wrong or is this the way the 12 Step Meeting Plugin works??

    It would be great if the search would just automatically start or if there was a “Start Search” key to press. Having users move their cursor to the URL box in their browser and press the ENTER key is not really practical.

    Any assistance on how to fix, is greatly appreciated

    Greg

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author AA Web Servant

    (@aasanjose)

    Hi Greg,

    We actually do have a search-as-you-type dropdown, check out aasanjose.org/meetings as an example.

    Not sure why it’s not working on your site, or why I see errors when I change the page.

    I do see some javascript errors in the console related to “rt_loading” could you temporarily try turning off plugins and changing the theme?

    How long has it been going on do you know?

    Thread Starter indelg1

    (@indelg1)

    Im not sure how long, but I just got a call yesterday.

    I’m looking into it. Looking at an older version of my site, it used to work fine. So something has happend within the last month.

    We are having a similar issue at akronaa.org. When it occurs, the visitor must make their selection and then refresh the page. I have an earlier post up about Managed WordPress server caching that touches on this. The problem here is that it does not happen consistently, which is why we have not bothered you to investigate something that you probably wouldn’t even be able to debug. Furthermore, we are convinced this is not a bug in the 12 Step Meetings application. It is either a hosting issue and/or a WordPress issue. When the issue occurs, which is always the first time the meetings page is loaded in the morning, a manual flush of the server cache in the WordPress admin console resolves it. Unfortunately, it is only for that day. I would be curious as to what hosting service and WordPress plan the original poster has employed. Just wanted to see if our similar experience might shed some light.

    I forgot to add that we are actively looking at finding an alternative to GoDaddy Manged WordPress. This is not necessarily meant to disparage that company but if you do a query in your search engine of choice, you will encounter ample evidence that it is NOT a good platform for hosting dynamic content.

    Update: Although we have positively identified server caching issues with respect to dynamic content, as uneconomically described earlier, we my have been chasing a red herring. We are employing a popular security plugin, WordFence. When visiting our meetings list page this morning in the Edge browser and encountering the same issue, I opened up the developers console and low and behold, the console detected a 401 Denied for admin-ajax.php. Did some research and followed suggestions to put WordFence back in “learning mode”. Kind of makes sense, since the 12 Step web app was introduced well after WordFence was configured and had been monitoring the site for weeks. Can’t be certain that this will remediate the issue but promise to report back, either way. I know Josh is taking a break and we don’t consider this a show-stopper, since it appears to be intermittent. Just wanted to add another long-winded clarification to all of this. Thanks for your indulgence!

Viewing 5 replies - 1 through 5 (of 5 total)
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