Not showing up on product page

  • Resolved yogioabs

    (@yogioabs)


    5 years, 9 months ago

    I enabled all the features in the settings, and nothing is showing up. I want it to say “0 reviews” or something but there doesn’t seem to be a place for that. I disabled “reviews” in the product tab in the Woocommerce plugin and that did not help.

    Ideas? Thank you. My site is running on genesis theme.

    The page I need help with: [log in to see the link]

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  • Hi @yogioabs,

    The way you describe your issue is actually confusing. Your topic title is “Not showing up on product page” but the steps you’ve taken were to disable the feature like

    “I disabled “reviews” in the product tab in the Woocommerce plugin and that did not help.”

    I’m going to assume that you want the reviews to show up on your product pages but it is not showing up for some reason.

    Do you already have existing reviews? Does this reviews show up if you have cusrev plugin disabled?

    Cusrev is using the default woocommerce review function. If your reviews are not showing even cusrev is disabled then the issue is within woocommerce or your site itself.

    Please follow the general troubleshooting steps on this article.

    https://cusrev.freshdesk.com/support/solutions/articles/43000033867-reviews-not-showing-on-product-page

    Plugin Author cusrev

    (@ivole)

    We haven’t heard from you for more than two weeks. For this reason, I’ll assume that either you are not interested in this question/problem anymore or it has been resolved. If this is not the case, please let us know and we’ll be happy to help.

Viewing 2 replies - 1 through 2 (of 2 total)
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