ReCaptcha not showing

  • Resolved AlexisMS

    (@alexisms)


    5 years, 6 months ago

    Hi,

    I’ve changed to ReCaptcha v2 recently as suggested in the plugin description. Since then the ReCaptcha looks “inivisible” in the contact form: You can guess there is “something” since the form is marked, but the Captcha itself doesn’t show up. Additionally, it doesn’t seem to work anymore, since I’m receiving tons of spam mails via the contact forms.

    How can I make the ReCaptcha work again?

    Best wishes

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author IQComputing

    (@iqcomputing)

    Hello,

    We’ve looked on the website and did not see any instance of a contact form. If you have the [recaptcha] tag set in the form but the actual reCaptcha does not appear on the front-end it could mean that you have version 2 API keys set and did not select to use version 2 reCaptcha in this plugins settings. We would suggest going through the installation instructions and ensure that you have version 2 keys set.

    If you go through the installation instructions and continue to run into issues please reply back to this ticket and we can assist you further. We’ll leave this thread open for a while or until we hear back from you. Have a wonderful rest of your week!

    Thread Starter AlexisMS

    (@alexisms)

    Hi, thanks for your help. I’ve found the problem, one of the API keys had been deleted. Everything’s working fine now. ??

Viewing 2 replies - 1 through 2 (of 2 total)
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