Multiple select – filter is very slow

Hello,

Do your shop has variable products? If no please turn off “Hide out of stock variable” on the plugin settings page tab Advanced.

Regards,
Dima

Hi.
Thanks for the response.
Well, I’ve already tried all settings I could find in the plugin (including what you mention) with no improvement:(

• This reply was modified 5 years, 10 months ago by fkoomek.

Turning off “Hide out of stock variable”, “Display variation image”, “Display variation price” and “Reload amount of products” will make plugin work the same as WooCommerce filters.

Turning on “Show all values” and the plugin will fork even faster.

Everything else depends on your server speed. I have locally 20,000+ products and it is filtering in less than 2 seconds with all mentioned options above turned on(except “Show all values” ofc).

Where can I find “Display variation image”, “Display variation price”? Is it in the premium version?
Well, I disabled almost all options in your plugin, changed the theme. disabled as many plugins as I can and the issue still persists.

Woocommerce default filter:
https://test.liberlapidum.com/test/en/product-cat/minerals-precious-stones/?query_type_country=or&filter_country=afghanistan-en,australia,brazil,mexico,namibia,pakistan-en,romania,russia

Your plugin:
https://test.liberlapidum.com/test/en/product-cat/minerals-precious-stones/?filters=country%5Bafghanistan-en-australia-brazil-mexico-namibia-pakistan-en-russia%5D

I see now. This is weird. What hosting are you using?
Could you please contact me through https://berocket.com/contact with link back here?

Sure, done.
Thanks for help.

• This reply was modified 5 years, 10 months ago by fkoomek.

Hi.
Are there any news on this issue? Did you receive my email?

Best Regards,
fkoomek

Hi,

Yes, I got your email and provide you an answer. But you never receive me back.

I resend email again. Please check your email.

Regards,
Dima

Hi.
Well, now I got it.
But I searched all folders and I didn’t receive your email before.
Anyway, thank you very much, I will follow the instructions in the email.

I’m having similar issues and just filled out the contact form, please send me the same instructions.

Hi.
The instructions were about providing FTP access, so their developer could look into that issue.
When the fix is done, I am sure it will be included in the next update.

Hi @fkoomek,

We didn’t get a response from you. Did you send it already?

Regards,
Dima

Hi. Sorry, not yet. I am in a hurry.
Today by the end of the day I think.

Hi.

Sure, no problem. Just wanted to check that we didn’t miss it.

Regards,
Dima

Hi,

Thank you for the data. We are still checking the issue.

I can tell you right now 2 things:

1. The issue with memory goes from Minify HTML plugin you have. It is clearly visible in the error logs

[05-Jun-2019 15:10:10 UTC] PHP Fatal error:  Allowed memory size of 268435456 bytes exhausted (tried to allocate 16477560 bytes) in xxxxxxxx/plugins/minify-html-markup/minify-html.php on line 53
[05-Jun-2019 15:10:10 UTC] PHP Fatal error:  Unknown: Cannot use output buffering in output buffering display handlers in Unknown on line 0

I turn it off and now pages are loading with amount of attributes in the filters.

2. Minify HTML and Query Monitor are loading your site a lot. Not sure what is going on in the Minify HTML. As for the Query Monitor – it is saving tons of data and is checking each query that is slowing down site and require RAM.

I turned off both plugins. It is working better now. If you will get nice hosting now your site will be working fast enough. Our filters cannot load faster than normal(not cached) page.

Regards,
Dima