Moderated Comment Email Not Working

  • I’m new to Word Press, and am just getting back to my blog. I had received many spam comments and they sat in my queue for moderation until recently. (The emails were going to the Junk folder in my gmail account.) Once I cleaned up (marked as Spam and Trashed them in WP, and deleted them from my Junk Inbox in Gmail, I have not received another email notification of a comment in the Moderation queue, eventhough I have “posted” several test comments. The test comments are showing in WOrd Press Comments as awaiting moderation.

    At first I thought Gmail had blocked further emails from my word press site. When I checked my Gmail account, there are no filters set up, and nothing I can see that is blocking notifications.

    I have made some changes to Comments in Word Press- under Discussion. Honestly, I don’t remember what all of them were. And I am not finding where Word Press knows what email to send comments for moderation. )I have NOT changed emails, and they were going to my gmail account previously.

    Any thoughts on what to try or where to look?
    Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)

  • If they aren’t going to your Junk folder in Gmail anymore it’s possible comment moderation emails were turned off in WordPress.

    In the Discussion settings, I would make sure the box for “Email Me Whenever A comment is held for moderation” is checked.

    As for the email address WordPress sends comment moderation emails to, it uses the address listed under Settings > General Settings > Email Address.

    Thread Starter dana14

    (@dana14)

    Thanks.
    I will check that address. Comment moderation is turned on. I have comments set to Off on all but one post.

    Thread Starter dana14

    (@dana14)

    Got it working now, thanks to your reply.

    I had a different email address in the General section.

    Is there a single place to allow comments globally (as default)?

    Cool, glad to hear that.

    There are settings in the Discussion Settings that says “Allow people to post comments on new articles” and “Automatically close comments on articles older than X days.” As far as I know, those are only away to turn comments on or off globally.

    As long as you allow comments on new articles and don’t enable the setting to close comments after a certain number of days, comments should always be on for all posts unless you turn them off on individual posts in the post editor.

Viewing 4 replies - 1 through 4 (of 4 total)
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