• Hello WordPress Team,

    We found the bugs in custom post type taxonomy. we test in post type category is working properly.

    We create the screen recording for the issue taxonomy. please help!

    
    Video link - ( https://app.box.com/s/a5vy2lu7hydertxuezszp6ws70gev22u ).
    

    Also, my live site show with menu with all taxonomy but when i import dummy content on my dummy site not showing any type of taxonomy menu.

    Please help!

    
    Live site : https://weddingcity.wporganic.com/wp-admin/nav-menus.php
    Live site screenshot : ( https://app.box.com/s/ju6v4egzu55ysuvoc4pf9d2kp9h9x2mb ).
    
    Demo Live Site : https://weddingcity.wporganic.com/dummy/wp-admin/nav-menus.php
    Demo Live Site not Showing menus also taxonomy is not empty : ( https://app.box.com/s/aas4g7snp1ex1p8rnow4xl3mjbxrki1u ).
    

    Taxonomy not empty screenshot below.

    1. https://app.box.com/s/pi8u4txy6o4gr58pjbc2x9o24i3znkpe

    2. https://app.box.com/s/6eq3mrmusw5m0wqvxxcu0f8yw8qxe5op

    3. https://app.box.com/s/d15h3qij2kz9bqnfysxeakul7ikbn6pm

    Please help!!!

    Thanks in advance. ??

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 23 total)
  • Moderator bcworkz

    (@bcworkz)

    Thanks for putting together all that information. The problem is the screen recording file takes WAY too long to download from app.box so I was unable to watch it. I have a fast connection, the slowdown lies elsewhere. Would you please at least briefly describe the problem in simple terms so people can decide if they think they can help before committing to a long download?

    It would be very helpful if your screen recording were uploaded to one of the usual video hosting sites that do not require a download. YouTube, Vimeo, etc.

    One minor peeve as well — please do not embed URLs you want people to follow within code blocks. They are not made clickable like URLs outside of code blocks are. You don’t want to make people work in order to help you ??

    To be clear, you are not being “moderated”, you have not run afoul of any forum guidelines. You don’t need to change anything you’ve done if you don’t want to, but to increase your chances of getting good help, you should help us help you ??

    Thread Starter wporganic

    (@wporganic)

    Hello Team,

    As your instruction, we upload issue page video on youtube. when we import dummy content after taxonomy not showing properly.

    Video Link : https://youtu.be/SUmMQmO4F0g

    Thank you.

    Thread Starter wporganic

    (@wporganic)

    Hello Team,

    Also, we found the issue. we created custom post type with taxonomy.after menu page showing taxonomies. it’s good features we can easy to add with in my menu. but

    My live website is : https://weddingcity.wporganic.com/

    We created custom post type with more taxonomy. and it’s working properly with display all taxonomy values in menu page also.

    Look like : ( https://prnt.sc/nxejij ).

    In my dummy website : https://weddingcity.wporganic.com/dummy/

    As my live preview, all features added in this dummy WordPress website. but we can not found properly taxonomy in menu page.

    Look like : ( https://prnt.sc/nxejo3 ).

    Dummy website, taxonomy not showing properly. Screen recording. ( https://youtu.be/SUmMQmO4F0g ).

    Please help!!! I have been waiting for your response..

    Thanks in advance. ??

    Moderator bcworkz

    (@bcworkz)

    Thanks for helping us understand your issue. It looks like something is altering the query that the terms list table object uses to fetch terms to display. The source could be your theme or any plugin. To better isolate the source, temporarily copy the code that registers your custom taxonomy to functions.php of the twentynineteen theme. Deactivate all plugins and switch to the twentynineteen theme. The terms list should appear normally. Reactivate your plugins, one at a time until the problem recurs. If the taxonomy registration code is in a plugin, when that plugin is activated, remove the temporary code from twentynineteen.

    When the problem recurs, the last activated plugin is the cause. If you manage to activate all of your plugins without a problem, the source is your theme. You can verify by switching back to your theme.

    Thread Starter wporganic

    (@wporganic)

    Hello Team,

    As your instruction, we test my code in default theme for twentynineteen.

    1. All plugins are deactivated.

    2. Activated twentynineteen WordPress Theme.

    3. As your instruction, we put my code in functions.php file temporarily. ( included custom post type with taxonomy ).

    4. We can not found any type of taxonomy menu, in menu page. also my previously problem are not solved. screen recording video – ( https://youtu.be/SUmMQmO4F0g ).

    5. ( NEW ) Taxonomy not visible in menu page. screen recording video – ( https://youtu.be/PcoNadfr77E ).

    Please help!!

    Thank in advance. ??

    Moderator bcworkz

    (@bcworkz)

    I’m sorry, my bad. In addition to the previous instructions copying code to twentynineteen, after activating the theme, visit the permalinks settings screen so that the rewrite rules can be updated. I thought they would persist from the previous configuration but apparently not.

    I’ve another thought that might help. If you haven’t already done so, on wp-config.php, define WP_DEBUG as true. It’s usually false. Then any PHP errors will show up in output.

    Don’t worry, even though things look worse right now, at the very least we can restore the previous state. I hope to eventually improve on that, but at least we will do no harm.

    Thread Starter wporganic

    (@wporganic)

    Hello @bcworkz,

    As your instruction,

    1. wp-config.php add WP_DEBUG as true. ( https://prnt.sc/ny0v6t ).

    2. permalink change with post name. ( https://prnt.sc/ny0w60 ).

    3. Taxonomy menu not showing properly. ( https://prnt.sc/ny0wjp ).

    If you need to access our live website. we give you access. so this is great, if you are found issue and check backend data presentation with fix this issue with WordPress.

    Thank you sir.

    • This reply was modified 5 years, 9 months ago by wporganic.
    Moderator bcworkz

    (@bcworkz)

    Thank for your kind offer of access, but the level of access I would need to be helpful would be against this forum’s guidelines so I must decline your offer.

    Please share the code you temporarily transferred to twentynineteen. I’ll try it on my site. If the same issue occurs, I can track down the cause. If it works as it should, then there is something unique about your site. By any chance was your WP installation achieved through a host’s one-click installer? That alone could be the reason for a discrepancy.

    Thread Starter wporganic

    (@wporganic)

    Hello team,

    We share you only my code so, you can test on your default theme.

    Code text file convert to zip and upload on my server : https://weddingcity.wporganic.com/wp-content/uploads/2018/07/code.text_.zip

    I have been waiting for your response.

    Thanks for your help!! ??

    Moderator bcworkz

    (@bcworkz)

    Thanks for sharing. I placed your code in functions.php of the twentynineteen theme of my test site which has no other plugins installed. I of course don’t have all of your data, but I created a minimal amount in order to run through the same steps as in your video of the Listing Locations taxonomy term list table. The good news is your code works flawlessly. Of course the bad news is I cannot trace your problem if it is not happening for me.

    The behavior seen on your vid still looks like some other code is altering the term query for the list table. If you are sure you deactivated all other plugins with the twentynineteen test, our installations should have been functionally identical, yet mine works and yours does not. It’s possible your core code got corrupted somehow. In order to refresh the core files, please perform a manual update with a fresh download. It’s of no consequence if your download is the same version, the point is to refresh the files. It’s recommended you always run the latest released version.

    Thread Starter wporganic

    (@wporganic)

    Hello @bcworkz,

    Still my issue is not solved. ??

    As your instruction, we again test code with latest version of WordPress installation. we are working with default theme twentynineteen.

    we put my codes in functions.php file. included ( Custom Post Type, Taxonomy ). after my code update in functions.php file. Custom Post types and taxonomy show with sidebar menu object.

    After custom post type and taxonomy show. we going menu page, Taxonomy menu not showing in menu page. we record the screen recording video : https://youtu.be/yzgGtYnFWVU

    Please help!!!!

    Thanks –

    • This reply was modified 5 years, 9 months ago by wporganic. Reason: Still my issue not solved content text added
    Thread Starter wporganic

    (@wporganic)

    Hello @bcworkz,

    Still i am waiting for your response. we need to urgent with fix this issue. my clients are too waiting for this update.

    We need to solved this issue as soon as fast as possible. your prompt response that’s great!!!

    Thank you team for help! ??

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    @wporganic, We’re all volunteers here, if nobody is available then there are only two options. Waiting or finding more reliable paid support from https://jobs.wordpress.net/ or https://jetpack.pro/

    Thread Starter wporganic

    (@wporganic)

    Hello @anevins,

    Thank you for the prompt response. Can you explain me for the time duration for the solving this problem ?

    Thanks –

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    ?????? Advisor and Activist

    @wporganic There is no time duration.

    You’re asking free volunteers to solve a problem for you on their own time. They either have the time and the solution or they don’t. Please be respectful and patient. They’re doing their best.

Viewing 15 replies - 1 through 15 (of 23 total)
  • The topic ‘Taxonomy not visible properly.’ is closed to new replies.