Subcategories appears on my result

  • Resolved anadarius

    (@anadarius)


    5 years, 9 months ago

    Hello all, i’m french, sorry for my bad english in advance! I make my best without google translate (better for learn)

    I have a problem with my woocommerce website… But doesn’t understand why it’s made me this.
    Actually, my menu is composed just by categories of products.
    So, when a customer clic on a category name, his result is only products from the category select.

    But, on my parent category, just one from the all, the result shown subcategories too like products… I don’t understand why this problem is now, update of woocommerce ? I have tried with another version of woocommerce (3.6) and nothing happen…
    I have tried too to change how my woocommerce work to display my categories and subcategories.
    But, nothing too, my both options is on ” Products only ”

    So, how I can solve this ? Any ideas ?
    Thx in advance for all!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support RK a11n

    (@riaanknoetze)

    Hi there,

    It sounds like the shop page are displaying categories and subcategories when it should be displaying products only – correct?

    If that is indeed correct, would you mind sharing a copy of your system status report as found under **WooCommerce > System Status** as well as a screenshot of your settings under Appearance > Customizer > WooCommerce > Catalogue?

    Thanks!

    Thread Starter anadarius

    (@anadarius)

    Hi,

    Thx for your quick reply,
    Yes it’s right, but what is strange, it’s only one category make that.
    My shop page and others categories/subcategories don’t have this problem.

    Here you find my catalog screen : https://ibb.co/W6yrNFg
    And my system status here : https://justpaste.it/7rg16

    Thank you in advance for your help!

    Thread Starter anadarius

    (@anadarius)

    Finally, I’ve found the problem… It’s on a php files I have change, one of my hooks have a problem and change the wrong things!

    Thx you for your help!

Viewing 3 replies - 1 through 3 (of 3 total)
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