Blank Screen for Form Settings Convertkit

  • Resolved Tina Madison White

    (@tinamadisonwhite)


    5 years, 6 months ago

    When I select a form and open settings, I set Convertkit listed at the bottom-left. When I click on it, I get a blank screen.
    Interestingly, Convertkit does not show up in the drop-down list for settings. To see it, I have to click on settings.

    I have entered my API keys and set up Convertkit. I had my web host update my database to support the new character set.
    Any suggestions?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Travis Northcutt

    (@travisnorthcutt)

    Hi @tinamadisonwhite, sorry you’re having this problem!

    I’d like to make sure I fully understand the issue – would you mind opening a support ticket, and requesting that it get assigned to me (Travis)?

    Any screenshots you can provide in that support ticket will be very helpful.

    Thanks!

    Thread Starter Tina Madison White

    (@tinamadisonwhite)

    Travis,
    Thanks. I had already sent a series of screen shots, diagnostics, and admin access to Anjel Franklin (I assume a colleague of yours). Let me know if you want me to send the same to you.

Viewing 2 replies - 1 through 2 (of 2 total)
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