Problems with Integration with Quickworks

  • We are facing problems syncing our orders to quickbbooks….we are using my.works plugin for this..
    Here is an excerpt from my.works team. Can you please help fix this.

    Sutatva,

    We’ve made a temporary change to your license so that all orders correctly show up in Push > Order/Payment while we finish resolving the timezone issue:
    https://www.sutatva.in/wp-admin/admin.php?page=myworks-wc-qbo-push&tab=invoice

    The reason why you’re seeing the errors in the log is because your payment gateway “payuindia” isn’t correctly calling the default WooCommerce hooks when an order is being placed – so our sync isn’t adding the invoice to the queue along with the payment. I would recommend either switching to syncing as Sales Receipts to resolve this, or opening a ticket with the developers of this gateway and CC us in, to further discuss how they’re creating the order / adding the payment in WooCommerce and guide them to correctly do so.

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  • Plugin Contributor Vachan Kudmule

    (@vachan)

    Thank you for bringing the issue to our notice.
    Sorry for the inconvenience it may have caused you.

    We are working on upgrading the plugin.
    The estimated timeline is 22-Jun-2019.

    Thread Starter sutatva

    (@sutatva)

    Ok cool…will wait for the fix…

Viewing 2 replies - 1 through 2 (of 2 total)
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