usability issues on mobile devices

Hello together,

it seems that there is no solution to my problems, or am I wrong…?

Cheers
Andreas

Hi, feuerwehrkfurt

Thanks for your suggestions!

1.
It is not an issue, Read more button is showing on Slider.
We are showing the Read More button on the slider after the fix characters length.

2.
Please more clear about this query by a screenshot so that take a closer look and assist you better.

3.
Sorry for the inconvenience.
We will fix this issue in the next update as soon as possible and informed you.

Thanks

Hello Amit,

1.
On my slider on
https://wp.feuerwehr-kirchentellinsfurt.de
now the second slider entry “Hauptversammlung” does not show the “read more” button because I have set the “more tag” too early.

Is this a bug or is this normal behaviour?

2.
If it would be possible to change the “fix characters length” I can fix this issue by myself.
If the slider has five rows of content the “read more” button does not work everywhere correctly. See the first post in slider on my page (issue is just in mobile view)
Just above the line in the screenshot the button works.
Here is the shot:
https://wp.feuerwehr-kirchentellinsfurt.de/screenshot_20190611-160417_chrome/

3.
It would be very fine if you cloud fix this issue soon. Before I am unable to fully roll out this new Homepage…

Thanks.
Andreas

Hello Amit,

can you give me a time schedule for getting back to me or maybe for fixing the issues mentioned above?

The mobile usage of the menu would be fine to fix it at first, so my homepage could go online ??

Cheers
Andreas

Hi,

More tag is not supported in the slider. In our theme, Read more button supported by the custom function in the slider.

You change the “fix characters length” by using the Code Snippets plugin.
You have to install and activate the Code Snippets plugin and then refer to this screenshot to know how to add code in Snippets.
And then add a new snippet and paste this code: https://pastebin.com/raw/gzZcgEEi

After that, add this line in the function.php file, refer to this screenshot.

And for the menu issue, sorry for the inconvenience. This issue will be solved in the next 3-4 days.

Thanks

Hello Amit,

I will try the “code snippets” plugin the next weeks.
Thanks for this so far ??

Till now there is still no update for the “appointment red” theme so I wanted to ask how long it will take to fix the issue with the menu on mobile devices?

Cheers
Andreas

Hi,

Sorry for the inconvenience.
We are working on it. Please give us a time for 2 days only.
We will release a new version and inform you ASAP.

Thanks

Hello Amit,

I have updated the Appointment Theme on yesterday and now the menu seems to work correct on mobile devices.

But the menu is not optically identical on every option…

Iy you click on the arrow the entries are red.
If you click on the topic directly (or beneath the topic; on the right hand side) the entries are white, underlined in red.

It would be fine if this is a bit more consistent that the entries are always optically identical.

Cheers
Andreas

Hi,

To do this, Go to Appearance >> Customize >> Header settings >> Custom CSS add the given below custom CSS code:

@media (max-width: 1100px) {
    .caret {
        position: absolute;
   	right: 0;
   	margin-top: 10px;
   	margin-right: 10px;
    }
}

I hope it will work for you!

Thanks

Hello Amit,

thanks for the code, this looks much better now.
But this was not the intention of my last post.

Therefore I have put a scrrenshot here to explain my question.
Mobile issues on click on or beneath the menu arrow

Pic 1 is on mobile phones when you click beneath the arrow (or in customizer on mouseover).
Pic 2 is when you click on the arrow to expand the menu.

Is there a possibility to get them optically identical on both (red or white menu entries, not mixed)?

Thanks
Andreas

• This reply was modified 5 years, 4 months ago by Andreas.

Hi,

Please update your theme, this problem is resolved in the new version.

Thanks

Hello Amit,

it works fine, THANKS for your Support in those problems.

Another (last) two questions do I have:
1.
Is there a possibility to show all menu entries (in mobile view) the whole time (without the arrow on the right)?

2.
How do I change the backgroud color of the submenu entries (in all [mobile, tablet and PC] views)? Can you give me an example?

Thanks in advance for all.

Andreas

• This reply was modified 5 years, 3 months ago by Andreas.
• This reply was modified 5 years, 3 months ago by Andreas.

Hi,

1. If you remove the arrow from the parent menu, if there is a link on the parent menu then you cannot open the child menus.

2. To change the submenu background color, add the given below custom CSS code:

.dropdown-menu {
	background-color: #2f2f2f !important;
}

Thanks

Thanks for your reply.

Last question (I promise):
Is there a possibility to show the arrow beneath a category with a submenue also in default (pc browser) view and not just in mobile/tablet view?

• This reply was modified 5 years, 3 months ago by Andreas.

Hi,

Add the given below custom CSS code:

@media (min-width: 1200px) {
    .navbar-nav li .caret {
         display: inline-block !important;
    }
}

Thanks