• Resolved Johannes

    (@romantwentyeight)


    Dear WP Community,

    I have the same Problem with two shops, we can’t get the orders to get sorted right (Article Number/Price) both run different Themes, I allready tried to switch them to Storefront and the newest WP Theme.

    Deactivated all Plugin (except Woocommerce) and so on.

    Any Ideas?

Viewing 3 replies - 1 through 3 (of 3 total)
  • AJ a11n

    (@amandasjackson)

    Hi there,

    We’ve seen similar behavior on a few sites, when the update scripts for WooCommerce 3.6. didn’t set up all the required database tables. There’s a fix included for this problem in WooCommerce version 3.6.3 and newer.

    Once you update to version 3.6.3 or newer, we’ll need to fix the database rows that were affected by this bug. To do this, you can go to WooCommerce > Status > Tools and regenerate product lookup tables on that page:


    Link to image: https://cld.wthms.co/09WNUg

    It may take up to 10-15 minutes to complete, depending how many products there are in your store. Once it’s over, saving the product again will set the correct stock status at last.

    Hope this helps!

    Thread Starter Johannes

    (@romantwentyeight)

    @amandasjackson Thank you very much! This did the trick! Will remember this for the future

    AJ a11n

    (@amandasjackson)

    Glad to hear it – thanks for letting us know!

    I’ll mark this thread as resolved now. If you have any further questions, I recommend creating a new thread.

Viewing 3 replies - 1 through 3 (of 3 total)
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