API v2 key not working

  • Resolved Marc

    (@arbolife)


    5 years, 5 months ago

    Hi,

    I installed the plugin, activated it and went to connect it to the SendinBlue account. I clicked on the link, copied the API v2 key and the button below keeps turning without ever finishing.

    Note: I have WPML installed, and the page where to enter the API key is a mix of French and English.

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Brevo

    (@neeraj_slit)

    Hi,

    Could you share your SendinBlue Support ID?
    It can be found on your account by clicking on your name at the top right, then Support & Tickets or directly here.
    This will allow our support team to reach out and help you.

    Thanks!

    Thread Starter Marc

    (@arbolife)

    Hi, sure it’s: 1992693.
    Thanks

    Plugin Author Brevo

    (@neeraj_slit)

    Thanks, ticket #1184822 has just been opened by our support team to help.

Viewing 3 replies - 1 through 3 (of 3 total)
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