progress goal missed

  • Resolved tonsung

    (@tonsung)


    5 years, 5 months ago

    6b77fbfe9bf2b7adb3933ede6d364e5a.png

    hello i found the problem like img above
    it’ not match with the proceed bar
    1000 + 40 = 940 ???

    • This topic was modified 5 years, 5 months ago by tonsung.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi there,

    Happy to help get this figured out. Here are some steps to complete:

    1. Recalculate the totals in your Give site.

    Navigate to Donations >> Tools >> Data, Then choose each of the “Recalculate” options and run them.

    2. Clear the cache through Give.

    Navigate to Donations >> Settings >> Advanced, and scroll to the bottom of the page where you will see the option to clear the Give cache.

    3. Clear cache in third-party plugins.
    ?
    If you have any other caching taking place on your site or through your hosting provider be sure to clear that as well. Then take another look at the donation goal and see if it updates.

    Thanks.

    Thread Starter tonsung

    (@tonsung)

    work great!!
    thank you

    Plugin Author Matt Cromwell

    (@webdevmattcrom)

    Glad to hear it @tonsung !

    If you’re enjoying Give and appreciate our support, we’d love a kind review from you here:
    https://www.ads-software.com/support/plugin/give/reviews/

    Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘progress goal missed’ is closed to new replies.