Can’t get cache to work (nothing is saved in the database)

  • Hello,

    I linked an Instagram account to the plugin and configured it. The shortcode works well but I would like to retrieve the posts directly from wp_sbi_instagram_posts and wp_sbi_instagram_feeds_posts in order to apply my own template/theme.

    I tried to change the configuraiton of “sb_instagram_cache_time” but still nothing.

    What can I do to make the Instagram posts cacheable and saved to the DB.

    Thank you!

    PS : I’m using the pro version of the plugin

    • This topic was modified 5 years, 5 months ago by sbouafif.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Craig at Smash Balloon

    (@craig-at-smash-balloon)

    Hey sbouafif,

    I can definitely take a look! Since you’re using the “Pro” version can you contact us on our website? Please include your “System Info” from the “Support” tab.

    https://smashballoon.com/instagram-feed/support/

    This might not be possible but I can at least give you some direction and see why posts might not be saving in the database tables. My guess is that you’re using a personal account while only business accounts use the tables.

    – Craig

    I am not using pro version but have the same problem. It takes about 5 seconds to display Instagram Feed after full page load (seems each time getting pictures directly from instagram).

    thanks.
    marat

    Plugin Author Craig at Smash Balloon

    (@craig-at-smash-balloon)

    Hey marat,

    Our “free” version does not support saving image files locally with any setting. In the next major release, due out soon, you will see full size (640×640) images available locally.

    I’d be happy to take a look at your feed and see what might be going on with the image loading though. Can you send a link?

    – Craig

Viewing 3 replies - 1 through 3 (of 3 total)
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