• Resolved jdjacobs2

    (@jdjacobs2)


    Information that I enter into Direct Stripe settings page does not stick after negotiating to another page. When I navigate back to the settings page, it is empty. If I test the donate button, the error message pops up stating that “You did not set a valid publishable key ….” I have tried to reinstall Direct Stripe and also to change the permissions and owner of the files in the Direct Stripe directory, all to no avail.

    The page I need help with: [log in to see the link]

Viewing 14 replies - 1 through 14 (of 14 total)
  • Plugin Author Nicolas Figueira

    (@nahuelmahe)

    Hello @jdjacobs2 ,

    Thank you for using Direct Stripe.

    Did you / could you test saving a Direct Stripe setting after deactivating other plugins and switching to default twentynineteen theme ?

    After you are logged in to the admin of you WordPress site could you open another tab in the same browser window and go to https://yourdomain.ext/wp-json/direct-stripe/v1/settings ( edit yourdomain.ext with with your own ) ? And tell me what is shown ?

    Kind regards,

    Plugin Author Nicolas Figueira

    (@nahuelmahe)

    Hello again,

    I realize you are using plain permalinks and that will prevent settings to be saved. In order to save settings in Direct Stripe please use Pretty permalinks.

    At Settings -> Permalinks switch to any of the settings ( like Post name ) except Plain.

    More about Permalink structure at https://www.ads-software.com/support/article/using-permalinks/

    Kind regards,

    Hi Nicolas!

    Great, simple and usefull plugins. Congratulations! Thank you!

    My “Global” and “Styles” Settings are recorded but not my “Emails” and “Buttons” Settings. I have to recreate all the buttons!?

    Tks for your help Nicolas.

    Plugin Author Nicolas Figueira

    (@nahuelmahe)

    Hello @michaelgourion ,

    Thank you for your comments.

    Do you mean that after creating a button, you don’t get the green bubble that says Saved and the button is not listed in the dropdown field to select a button you want to edit ?

    There was an old bug that prevent saving settings when a character like “&” was used in the settings, are you using a character like “&” ? Are you using an older version of Direct Stripe ?

    Does this still happen if all other plugins are deactivated and the default twentynineteen theme activated ?

    After creating a button,I got the green bubble that says Saved and the button is listed in the dropdown field. But on closing my WP session and re-entering, all the buttons desapeared from the dropdown. And I had to recreate them.

    But for the first time I can see all of them. ?? I don’t know what happened. Maybe for clicking the ADD Stripe Button for the first time? Before I was just copy/past the code of the stripe button.

    Nicolas: now it works, I can see all the saved buttons and can delete them, with all the related infos saved. So for now everything ok.

    Thank you very much again. Great and very useful Plugin!

    Plugin Author Nicolas Figueira

    (@nahuelmahe)

    Hello @michaelgourion , I’m glad you got it working now ! Don’t hesitate to leave a review at https://www.ads-software.com/support/plugin/direct-stripe/reviews/#new-topic-0

    Kind regards,

    adxp

    (@psychosis51)

    Hello,

    We experience a similar issue.
    We enter new API keys, but the old ones remain.

    WP 5.2.2
    Permalink Structure: Post name
    > Switched to Twentynineteen
    > Disabled all Plugins, left the Stripe one only

    > The issue still persists.

    Would you like me to open a new topic?

    Hi Nicolas,

    Direct Stripe save all my settings, except the buttons. Not in the Edit Buttons list.

    Is it because I eliminated the page of my website where the Stripe buttons were located? It shouldn’t be so.

    It gives an unstable feeling. Tks for you help Nicolas.

    Good morning Nicolas,

    The BUTTONS SETTINGS page does NOT save my buttons. (Other pages settings are saved)
    This is very frustrating.

    from an advise you gave above:
    “After you are logged in to the admin of you WordPress site could you open another tab in the same browser window and go to https://yourdomain.ext/wp-json/direct-stripe/v1/settings ( edit yourdomain.ext with with your own ) ? And tell me what is shown ?”

    code “rest_forbidden”
    message “Sorry, you are not allowed to do that.”
    data
    status 401

    wow, for 2 days the BUTTONS SETTINGS page wasn’t saving the buttons, and just now I can see all the buttons saved.

    It is the second time that it happened to me. Not seeing buttons saved during various days and then seeing them.

    Why would that be? weird.

    Try to save Direct Stripe settings with the browser’s console open -> https://kb.mailster.co/how-can-i-open-the-browsers-console/ and report any error logged.

    Error in parsing value for ‘max-width’. Declaration dropped. 15 admin.php
    Source map error: request failed with status 404
    Resource URL: https://www.regenering.com/wp-content/plugins/direct-stripe/admin-app/src/assets/css/material-design-icons.css?ver=5.2.2
    Source Map URL: material-design-icons.css.map

    I enabled WP_DEBUG and WP_DEBUG_LOG and it didn’t detect any bug.

    Good morning Nicolas,

    Well, yesterday, few minutes after I could see again my saved buttons, again it didn’t show. HUGE instability. And this plugin is quite important for the payment process.

    A little thing is bugging. No idea what it could be.

    I just de-instaled Direct Stripe, then re-instaled it, and now I can see my saved buttons. it even saved all my other informations even though I deinstaled the plugin, great.

    Hope now it is fixed. I pray.

    Well, the saved buttons desapeared again.

    unstaling and reinstaling make the buttons appear, but then changing to other pages in WP admin make the buttons saved desapear. No idea what the bug is.

Viewing 14 replies - 1 through 14 (of 14 total)
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