• Resolved pier2001

    (@pier2001)


    Hi, when I search for a certain plugin by “add new”. after typing the new of the plugin in the searching bar, the page is shown nothing and looking like keeping uploading without results. but the “featured” “popular” tag are all working fine. anyone know what is going on, same things happen when I upload the media library with a big photo, but the format of list, the list works ok.

Viewing 9 replies - 1 through 9 (of 9 total)
  • Hello pier2001,

    I would suggest you install the Health Check plugin and review its finding, it might give you some direction.

    Also, share the result of Health check here, so we can also have a look.

    Thanks.

    Thread Starter pier2001

    (@pier2001)

    @kartiks16 I have installed the HC, it seems to be ok for the checking results. which part of the result do you want me to share here? basically, it shows the version of wp, service,PHP, etc and cache and updates policy. I don’t believe it can detect any error of any plugin, which I believe is patient cause

    Hello pier2001,

    The reason for suggesting is, it may give you the error if that is due to some plugin conflict or due to any missing libraries.

    Rest if you can share the screenshots of the result it will be helpful.

    Thanks.

    Thread Starter pier2001

    (@pier2001)

    @kartiks16 What is the best way to upload the screenshot here?

    Hello pier2001,

    You can use a different mode, we normally use imgur or prnt.sc

    You can even use G/Drive if you are comfortable with that.

    Thanks.

    Thread Starter pier2001

    (@pier2001)

    Thread Starter pier2001

    (@pier2001)

    @kartiks16 the problem is solved. plus my media library keeping uploading, I solve both of the problems by figure out the weird character files’name caused by Chinese characters in my database. so, for similar problems, you can check the file name if there is any weird character. I don’t know how the problem related to this, at least, so far, there is the only fact I can link the problem. anyone can carry on the discussion for deep understanding if necessary.

    Hello pier2001,

    Happy to know that the problem got resolved. Thank you for sharing it with us.

    Feel free to ask if you have any further questions or you can mark this topic as closed/resolved.

    Thanks.

    Thread Starter pier2001

    (@pier2001)

    no problem

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘search plugin uploading’ is closed to new replies.