• Resolved idalodz

    (@idalodz)


    Hi,

    I have got the problem. The divi visual builder is not loading after updating divi.
    Have you any suggestions how fix it?

    It was a problem with divi builder before this updating. I had texts from footer in the side body, but divi builder was loaded.

    I tried to back to the older divi version, but divi builder didn’t work.

    best regards!

    Ida

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 17 total)
  • Plugin Support qtwrk

    (@qtwrk)

    Hi,

    I just tested with Divi 3.26.3 + LSCWP 2.9.8.3 , didn’t see any issue, the builder is loading correctly on my test.

    Please try :

    1. if you set Disable all features to ON , in debug tab , will it works ?

    2. if above is true , please also try reset LSCWP setting to default and see if it works ?

    3. Do you see any error in dev tool console ?

    Best regards,

    Thread Starter idalodz

    (@idalodz)

    Hi,

    I have to inform you that I am not a webside maker.
    I made only my side ?? so its hard to say I see errors ??

    But divi builder is back after resET settings LSCHWP.

    But the side loads slower (google speed test).

    What can I turn on to make it faster and not desroy it.

    Thank you very much for help!

    best regards!

    Ida

    Plugin Support qtwrk

    (@qtwrk)

    Hi,

    If it works fine by after reset , then it means the issue was created by one of the features , I think it might be JS combine.

    A simple solution is that

    go to LSCWP, setting , tab [6] Tuning , about the bottom of the page, there is a option called “URI Excludes” , please add et_fb=1 into that box and save it.

    This action will exclude the builder page from optimization to avoid problem.

    Best regards,

    Thread Starter idalodz

    (@idalodz)

    Hi,

    You are right. “Comine of java” is causing the problem with loading divi builder.

    I set “et_fb=1” but it didn’t help.
    Are you sure it is right? My firt thougt was that it has someting in common with facebook ??

    best regards!

    Ida

    Plugin Support qtwrk

    (@qtwrk)

    Hi,

    Please confirm where you set it ?

    also could try et_fb

    Best regards,

    Thread Starter idalodz

    (@idalodz)

    Hi,

    My mistake. I set it where was JS exclusion.

    It works!

    Thank you very much for help!

    Please tell me is it possible to combine CSS wihout texts from footer in the midle body side?

    Best reagards!

    Ida

    Plugin Support qtwrk

    (@qtwrk)

    Hi,

    Please tell me is it possible to combine CSS wihout texts from footer in the midle body side?

    Please be a little bit of specific , I am not exactly sure what you mean …

    Best regards,

    Thread Starter idalodz

    (@idalodz)

    Hi,

    Text from footer, for example “private policy” is appear in the middle of site when divi builder is turned on.

    Nothing changes on front of the webside, but working with divi builder is harder when CSS is combine.

    Hmmm… I checked it and problem disppeared ??

    thanks a lot for help!

    Plugin Support qtwrk

    (@qtwrk)

    Hi,

    Oh, the problem is gone ?

    Best regards,

    • This reply was modified 5 years, 4 months ago by qtwrk.
    Thread Starter idalodz

    (@idalodz)

    Yes, of course ??

    Thank you for help!

    I just want to thank you. You are the best. Thank you so much.

    Hi,

    After the update the divi theme I’m facing the same problem. Then I’m ROLLBACK to the previous version from Divi Theme Options updates tab.

    Thank you.

    Cloudflare users, just turn off Rocket Loader.

    @brankod I owe you! That worked!

    jaredjneale

    (@jaredjneale)

    @brankod that worked for me too!

Viewing 15 replies - 1 through 15 (of 17 total)
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