Doubts after installing

  • Resolved fiiphdan

    (@fiiphdan)


    5 years, 4 months ago

    Hello,

    I just installed cleantalk anti spam in my website: jardimdapini.pt, i see that the WooCommerce checkout form is marked with a red cross in the active protections, why is this?

    Also after installing your plug in i read that you say to disable the google recaptcha, is this right?I just installed the recaptcha V3, please let me know how to proceed.

    Thank you.

    P.S. – My website as still not been launched, it will be in one or two weeks.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support amagsumov

    (@amagsumov)

    Hello, @fiiphdan

    Thank you for your request.

    1. If you want protect WooCommerce form, please, ebable “WooCommerce checkout form” option in plugin settings:

    WordPress Admin Page —> Settings —> Antispam by CleanTalk —> Advanced settings —> set the option “WooCommerce checkout form” to “Yes” Show statistics in admin bar —> Save Changes.

    2. Please read this article on comparing CleanTalk and reaptcha:
    https://cleantalk.org/help/cleantalk-vs-recaptcha

    Contact us if you have questions.

    Best regards.

    Thread Starter fiiphdan

    (@fiiphdan)

    Thanks for the info, for what i read it will be better to unistall recaptcha V3 from my site and let only your plugin take care of all spam right?

    Regarding the “WooCommerce checkout form” is it better to check this protection on in CleanTalk as your instructions? Why dosnt this option come checked by default?

    Regards!

    Plugin Support amagsumov

    (@amagsumov)

    1. Yes, we recommend to disable recaptcha if you are using CleanTalk anti-spam plugin.

    2. You can enable “WooCommerce checkout form” option only if you have WooCommerce form need to be protected. This option is disabled by default, because not all sites use WooCommerce.

    Thank you.

    Thread Starter fiiphdan

    (@fiiphdan)

    Yes i have wooCommerce, i will enable the option, i also unistalled recaptcha, thanks!

    Plugin Support amagsumov

    (@amagsumov)

    You are welcome.

    Feel free to contact us anytime.

    Best regards.

    Thread Starter fiiphdan

    (@fiiphdan)

    Hi,

    I have set up mailchimp in my website for receiving newsletter emails from my website visitors, my question is i have double check activated, wich is kind of anoying for users because they have to receive an email and reconfirm the newsletter subscription, i know this is safer but is it needed with cleantalk intalled?

    Please let me know.

    Thanks!

    Plugin Author alexandergull

    (@alexandergull)

    Hello @fiiphdan.

    We believe you can disable email confirmation. CleanTalk plugin rejects all non-existent or blacklisted email addresses. It should be enough for mailing lists.

    However, you can reenable confirmation anytime.

    Be well,

Viewing 7 replies - 1 through 7 (of 7 total)
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