Update to version 3.1.4 crashs the site
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After update Essential Addons for Elementor do version 3.1.4 the site crash with message: the site is experiencing technical difficulties.
To solve the problem had to rename the folder of plugin. the site worked again
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The same problem. Had to delete the plugin.
Hey, guys. We are really sorry for the inconvenience. We have tested it from our side and it seems to be fine. So, it’s really difficult to say what caused the issue without proper investigation. Would you mind telling us whether you guys saw any particular error? Or can you provide me your System Info? Like PHP Version?
In the meantime, you can try deleting the plugin from your FTP or cPanel. You can also download the previous version of Essential Addons as mentioned in this doc: https://essential-addons.com/elementor/docs/faq/roll-back-version-essential-addons/
Then, you can install it on your website. Again, we are really sorry for the inconvenience caused. It will be resolved very quickly.
I hope you understand. Thank you.
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This reply was modified 5 years, 7 months ago by
Rafin.
I did not see any particular error. I had to delete the plugin from my FTP.
PHP 5.6
### wp-core ###version: 5.2.2
site_language: cs_CZ
user_language: cs_CZ
permalink: /%postname%/
https_status: false
user_registration: 0
default_comment_status: open
multisite: false
user_count: 5
dotorg_communication: true### wp-active-theme ###
name: ColorMag
version: 1.4.1
author: ThemeGrill
author_website: https://themegrill.com
parent_theme: none
theme_features: automatic-feed-links, post-thumbnails, menus, custom-background, title-tag, post-formats, html5, woocommerce, wc-product-gallery-zoom, wc-product-gallery-lightbox, wc-product-gallery-slider, custom-logo, customize-selective-refresh-widgets, align-wide, starter-content, custom-header, widgets### wp-plugins-active (33) ###
Advanced Custom Fields: version: 5.8.1, author: Elliot Condon (latest version: 5.8.2)
Akismet Anti-Spam: version: 4.1.2, author: Automattic
All-in-One WP Migration: version: 6.97, author: ServMask (latest version: 7.2)
Anywhere Elementor: version: 1.1, author: WebTechStreet
Author Avatars List: version: 1.16, author: Paul Bearne (latest version: 1.17)
Catch IDs: version: 1.8, author: Catch Plugins
Content Aware Sidebars: version: 3.8.1, author: Joachim Jensen – DEV Institute (latest version: 3.8.2)
Custom Post Type UI: version: 1.6.2, author: WebDevStudios
Decent Comments: version: 1.8.0, author: itthinx
Easy Theme and Plugin Upgrades: version: 2.0.1, author: Chris Jean
Elementor: version: 2.6.6, author: Elementor.com
Elementor Addon Elements: version: 1.5.3, author: WebTechStreet
Featured Image by URL: version: 1.1.4, author: Knawat Team
Jetpack by WordPress.com: version: 7.4.1, author: Automattic (latest version: 7.5.3)
jQuery Archive List Widget: version: 4.0.1, author: Miguel Angel Useche Castro
Leaflet Map: version: 2.14.0, author: bozdoz
Leaflet Map Widget: version: 0.1, author: WP-Plugin-Dev.com
Maintenance: version: 3.6.3, author: fruitfulcode
Posts Date Ranges: version: 2.2, author: Jaytesh Barange
Recent Posts Widget Extended: version: 0.9.9.7, author: Satrya
Remove Orphan Shortcodes: version: 1.1, author: Meks
Remove Yoast SEO Comments: version: 3.1, author: Mitch
tagDiv Composer: version: 1.0, author: tagDiv
tagDiv Social Counter: version: 4.2, author: tagDiv
Tweeple: version: 0.9.5, author: Theme Blvd
VideographyWP Lite: version: 1.0.9, author: CodeFlavors
Widget CSS Classes: version: 1.5.3, author: C.M. Kendrick
Woody ad snippets (PHP snippets | Insert PHP): version: 2.2.4, author: Will Bontrager Software, LLC <[email protected]>, Webcraftic <[email protected]>
WordPress Popular Posts: version: 4.2.2, author: Hector Cabrera
WP User Avatar: version: 2.2.4, author: flippercode
Yoast SEO: version: 11.5, author: Team Yoast (latest version: 11.7)
YotuWP – YouTube Gallery: author: (undefined), version: 1.3.4
YouTube Channel: version: 3.0.11.7, author: Aleksandar Uro?evi? (latest version: 3.0.11.8)### wp-media ###
image_editor: WP_Image_Editor_Imagick
imagick_module_version: 1688
imagemagick_version: ImageMagick 6.9.8-3 Q16 x86_64 2017-03-26 https://www.imagemagick.org
imagick_limits:
imagick::RESOURCETYPE_AREA: 31 GB
imagick::RESOURCETYPE_DISK: -1
imagick::RESOURCETYPE_FILE: 768
imagick::RESOURCETYPE_MAP: 31 GB
imagick::RESOURCETYPE_MEMORY: 16 GB
imagick::RESOURCETYPE_THREAD: 8
gd_version: 2.1.1
ghostscript_version: unknown### wp-server ###
server_architecture: Linux 3.10.0-514.2.2.el7.x86_64 x86_64
httpd_software: Apache
php_version: 5.6.22 64bit
php_sapi: fpm-fcgi
max_input_variables: 1000
time_limit: 60
memory_limit: 256M
max_input_time: 60
upload_max_size: 128M
php_post_max_size: 128M
curl_version: 7.29.0 NSS/3.21 Basic ECC
suhosin: false
imagick_availability: true
htaccess_extra_rules: false### wp-database ###
extension: mysqli
server_version: 5.6.41-84.1
client_version: 5.5.44-MariaDB### wp-filesystem ###
wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writableThank you for providing us the System Info. We are deeply investigating this issue. In the meantime, you can try installing the 3.1.14.1 version of Essential Addons on your website.
Again, we deeply apologize for the trouble. It will be all sorted out soon. Thank you.
Can you please provide a changelog for the 3.1.4 & 3.1.4.1?
It’s neither on www.ads-software.com…
https://www.ads-software.com/plugins/essential-addons-for-elementor-lite/#developers
…nor on your website…
https://essential-addons.com/elementor/changelog/Thanks.
Well, we will be releasing a new version today. You can expect something exciting ??
Keep an eye out ??
I was getting this error, and a few others that I didn’t copy. I had to rename the lite folder in c-panel and then I was able to log in.
Warning: Constants may only evaluate to scalar values in /home4/mckeem1/public_html/eso/wp/wp-content/plugins/essential-addons-for-elementor-lite/config.php on line 316
Here are the complete errors: Warning: Constants may only evaluate to scalar values in /home4/mckeem1/public_html/eso/wp/wp-content/plugins/essential-addons-for-elementor-lite/config.php on line 316
Fatal error: Default value for parameters with a class type hint can only be NULL in /home4/mckeem1/public_html/eso/wp/wp-content/plugins/essential-addons-for-elementor-lite/includes/Traits/Helper.php on line 1016
The site is experiencing technical difficulties. Please check your site admin email inbox for instructions.We are sorry for the inconvenience caused. Thank you for your wonderful co-operation as well. We have already found the error and solved it from our side. So, a new version will be released tomorrow. So, don’t worry.
Thank you.
Well, we will be releasing a new version today. You can expect something exciting ??
Is it the 3.1.5 that’s supposed to be “exciting”?
3.1.5 – 30/07/2019
Compatibility issue fixed with PHP 5.4 / 5.6
Few minor bugfix and improvementsAnd the 3.1.4.1 has never existed?
Hi @ftpwp
Actually it’s a minor update to fix some issues you faced with v3.1.4. And 3.14.1 was hotfix to fix the issues immediately while we fixed the issues properly in v3.1.5. There’s some new features coming in next updates. If you have any feature request or feedback, please get in touch with our support.
Cheers!
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This reply was modified 5 years, 7 months ago by
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