Getting a lot of notification

Hi Flora,

Thanks for reaching out to us.

It seems some settings are not properly set.

Please contact us. We will take a look into it.

Hello Malay,
i will do that.

Thank you for your fast answer.

Hi there,

I have the same issue with the 4.1.10 version of the free version of Email Subscribers & Newsletters.

I doubt it is a setting issue since I had to get back to the 4.1.8 version to get the plugin running again properly.

Using the 4.1.10 version I had the following issue when posting a new item :
(a) When posting to a test list of 5 people including the admin adress
1- the admin adress never received any email
2-Each of the he 4 remaining adresses received repeating notification (up to 50 times X 4 adresses = 200 notifications at least) until I finally delete the report, which stopped the notification process.
3- Despite those numerous notification, the status report never switched to “completed”

(b) In the same time I tried posting to the full list (850 people). this never worked out. Despite the fact I cliked several time on the various option to send queued email the report kept displaying “send” but no email sent.

I am running WP 4.9.6 and my only short term fix was reversing to 4.1.8 because this is the latest version that worked successfully on prior posting.
this plugin.
Your feed-back would be greatly appreciated.

Look forward to your answer

Thank yuu for the great job already done with ypur plugin.

Patrick (From France).

Hi Patrick,

Sorry for the inconvenience you had.

We have just released a new version of ES (4.1.11). Can you please check with it and confirm the fix?

Hi Malay,

many thanks for your diligent answer and fix.

I ran a test on my regular test group of 5 email adresses.
– The report switched to completed and received only one shot of notification as expected.
– I got 4 emails but once again the 5th (admin adress) did not received any email (except for the regular “campaign sent” message per my settings). For your information, looking back to earlier test I ran in the past, it sounds the admin adress issue occured anyway from time to time before version 4.1.10

So sounds we are almost there

I will test the fix on the full data base later next week with a new post and let you know asap.

Thanks again for your speedy reaction and fix

Have a great week-end

Patrick

I’m having a similar issue with 4.1.11
Subscribers are receiving emails continuously until I manually delete it.

• This reply was modified 5 years, 3 months ago by denob.

@denob It shouldn’t happen with ES 4.1.11.

Please try with new broadcast with test list and let us know how it goes.

Hi Malay,

I thought I had reported my latest test but I probably did sthg wrong since it’s missing in the reply section.

So this is to confirm I ran 4.1.1.12
– on my full data base (850 people). Everything went as expected. Good fix !
– on my test data base (5 people including the admin email adress) and there is only one (minor) issue left: The admin adress did not received any individual notification (except for the regular “campaign sent” message per my settings)

Hope this helps.
Thanks again for your speedy reaction and fix, + the significant effort put in the permanent improvment of the product.

Have a nice day

Patrick