• Resolved Ambyomoron

    (@josiah-s-carberry)


    This is to inform you that I have several messages in the server error log similar to:
    PHP message: PHP Recoverable fatal error: Object of class stdClass could not be converted to string in /blahblah/blog/wp-content/plugins/conversation-watson/includes/storage.php on line 530, referer: https://www.mysite.com/

    This error may be in relation to one or more of these requests:
    POST /index.php?rest_route=/watsonconv/v1/message HTTP/2.0
    or
    GET /posts/ HTTP/2.0
    or
    POST /index.php?rest_route=/watsonconv/v1/message HTTP/2.0

    based on the IP address and the time in the log – but I cannot be sure and have no way to try to reproduce this.

    You may wish to investigate.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Intela-bot Help

    (@intelahelp)

    Hello @josiah-s-carberry.
    To solve your problem we need extended information about your plugin installation and Watson Assistant credentials you are entering into plugin. To get the file with the extended information, follow these steps:

    • Go to your WordPress Dahsboard (sample screenshot)
    • Go to “Watson Assistant” > “Set Up Chatbot” in the left menu (sample screenshot)
    • On the “Set Up Your Chatbot” page go to “Having Issues?” tab (sample screenshot)
    • On the “Having Issues?” tab, download full log file with extended information by following the link (sample screenshot). Don’t publish it openly on sites like WordPress Forums as it may contain sensitive information.
    • Send email with description of your issue and attached file to [email protected]

    Please note that we need both extended information file and Watson Assistant credentials. Don’t post them on the forum, send them to [email protected] instead.

    If you have more questions, don’t hesitate to ask them.

    Plugin Author Intela-bot Help

    (@intelahelp)

    Hello @josiah-s-carberry!

    According to the provided log file, you are using incorrect credentials.

    Watson Assistant returns error: “Please ensure you entered valid Assistant URL and credentials (401)”.

    Please enter the correct credentials when integrating the Watson Assistant plugin.

    Thank you

    Thread Starter Ambyomoron

    (@josiah-s-carberry)

    It turns out that it is not so much a question of using incorrect credentials. It seems that IBM has simply deleted my account without any warning.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Object of class stdClass could not be converted to string’ is closed to new replies.