• Resolved hallofabio

    (@hallofabio)


    Hello, i have a big problme after update 1.7.8,

    if a user unlock a rank with specific point-typ he reach all ranks with one unlock. normaly we have 7 ranks and the user can unlock one after the other… now after unlock rank levle 2 he gets alle ranks up to level 7… how to handle this?

    thanks and kind regards
    fabio

Viewing 15 replies - 1 through 15 (of 20 total)
  • Thread Starter hallofabio

    (@hallofabio)

    i mean gamipress update 1.7.6

    and after update 1.7.6.1 now i have the same bug…

    i notice that after unlock rank with points, it do not post it in the activity-feed anymore too…

    Plugin Author Ruben Garcia

    (@rubengc)

    Hi @hallofabio

    You need to check if user has meets the conditions you have setup

    Also, there are 2 events based on the user points:
    1) Earn an amount of points, that will based the rank completion on the points that user has earned (and for each new rank this condition gets reset)
    2) Reach a points balance, that will based the rank completion on the user points balance only

    To get activities entries from ranks earned you need to activate it on the rank type edit screen and check the option “Rank activity entries”

    Best regards

    Thread Starter hallofabio

    (@hallofabio)

    Hi and thank you für the answer.

    Everything you say i did bevor.

    I use: 1) Earn an amount of points, that will based the rank completion on the points that user has earned

    And 2) To get activities entries from ranks earned you need to activate it on the rank type edit screen and check the option “Rank activity entries”

    My Problem is, that everything was fine with 1.7.5 but after update 1.7.6 i have this Problem, that after unlock one of the rank ( lvl 2-6), always the last rank is unlocked (lvl 7).

    Plugin Author Ruben Garcia

    (@rubengc)

    Hi @hallofabio

    Regarding the unlockment of all ranks, you are completely right, it is an issue that we will try to fix as soon as posible

    Thank you so much for your report

    Best regards

    Plugin Author Ruben Garcia

    (@rubengc)

    Hi @hallofabio

    Please, update to the latest release, we have fixed the issue you mention here

    Best regards

    Thread Starter hallofabio

    (@hallofabio)

    Hi rubengc,

    i updated to 1.7.6.3 and try if the update fic the Problem… But i have the same issue after update 1.7.6.3 ?? …

    Plugin Author Ruben Garcia

    (@rubengc)

    Hi @hallofabio

    Have you checked it with a new account?

    We perform several test checking that everything is ok with this way of award ranks based on points earned

    If you have 3 ranks based on earn 100 points and an user earn 200 points he should earn 2 ranks (100 points per each)

    If you are using your own account, remember to revoke ranks and rank requirements and assign yourself the first rank to make sure you are on first rank and test it with a new account

    Best regards

    Thread Starter hallofabio

    (@hallofabio)

    Hi, yes, it works now again, after revoke ranks and rank requirements.

    Thanks for erverything and Kind regards

    Thread Starter hallofabio

    (@hallofabio)

    Hi, me again, one Problem is left… After unlock a rank, everything ist OK again, but it does not make a post in the activity. The Option is set, but after unlock a rank, there is no post that a member has unlock the rank im the activity…

    Plugin Author Ruben Garcia

    (@rubengc)

    Hi @hallofabio

    Have you activated it on the rank type edit screen?

    There is an option that let you enable the activity feed on a specific rank type

    Best regards

    Thread Starter hallofabio

    (@hallofabio)

    Yes, it is and it was activated. But no post in activity…

    Plugin Author Ruben Garcia

    (@rubengc)

    Hi @hallofabio

    Are you using Youzer?

    If yes, another user already report that with Youzer activated, BuddyPress integration activities stop to work so you should report it to the Youzer team

    Best regards

    Thread Starter hallofabio

    (@hallofabio)

    Hi, no, wie dont usw youzer and it works bevor wie updated 1.7.6 with our activ Plugins…

    Plugin Author Ruben Garcia

    (@rubengc)

    Hi @hallofabio

    After several tests we found a bug on the ranks activity feed detection (was the unique since ranks requirements are working correctly)

    We just released a new update fixing this issue so thank you so much for report it to us and for your patience!

    Best regards

    Thread Starter hallofabio

    (@hallofabio)

    hi @rubengc ,

    i dont know why… but we have the same bug again, that after unlock 1 rank (next rank) all ranks are unlocked… the only change we did, after everything was ok, is that we make requiments to unlock ranks. we make reqiments to unlock first rank lvl1 tu unlock lvl2 and so on… and now we have the problem again, that after unlock the next rank, all ranks are unlocked… can you please look on it again?
    thanks and kind regards
    Fabio

Viewing 15 replies - 1 through 15 (of 20 total)
  • The topic ‘After unlock the next Rank with Points, all Ranks are unlocked’ is closed to new replies.