Not sure if website is hacked. Phone numbers appears different for some visitors

  • Resolved Mindas22

    (@mindas22)


    5 years, 6 months ago

    Hi
    Not sure if website is hacked.

    The website provides services and has contact numbers.

    Phone numbers appears tottaly different for some visitors. (On iphone XR and Samsung 9)

    But not all the time.

    Sometimes both numbers changed sometimes only one of them.

    Anyone got that kind of situation?

    Bad numbers appear:
    1800 902 787
    (0818) 278 642
    (0818) 278 112

    I connected to logRocket service to see what visitors see. And indeed sometimes phone numbers are different than It should be.

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hey @mindas22,

    Are you able to share the URL so we can see this in action?

    Thanks,

    Gerroald

    Thread Starter Mindas22

    (@mindas22)

    Sure: https://www.turbofactory.ie/

    Thanks!

    Thread Starter Mindas22

    (@mindas22)

    Some more bad numbers from the logRocket playback:

    1800 902 787
    1800 902 771
    (0818) 278 372
    (0818) 277 658
    (0818) 278 071

    Also what I can see in logRocket playback, that the number change appears while dom is loading, initially right numbers, but I after split of second numbers changed.

    So JavaScript involved here. Will check google tag manager. Maybe something is loading there.

    Thread Starter Mindas22

    (@mindas22)

    It seems it is google ads phone call tracking mechanism.

    So not hacked!

Viewing 4 replies - 1 through 4 (of 4 total)
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