Constant Contact Functions

  • Resolved hanamichi07

    (@hanamichi07)


    5 years, 2 months ago

    Hi,

    I got this Constant Contact Forms has experienced issues that need addressed. Functionality may be missing. Please enable the “Support” checkbox in the Constant Contact settings and start a forum support thread. Our support team will aid with further steps.

    But when I go to debug logs no content from that section – https://prntscr.com/p2c2kw

    Can you help me?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Constant Contact

    (@constantcontact)

    Hmm.

    When you visit yourdomain.com/wp-content/ctct-logs/constant-contact-errors.log in your browser, does a file show up and show content?

    Almost seems like there may be a file, but it’s empty.

    It may be a only a momentary issue that got triggered and it’s no longer occurring. This notification is a new thing for 1.6.0 to help notify that something may be going on, long term. However, the notification isn’t persistent after visiting the logging page. If it shows up again, then something may be back and more persistent.

    Thread Starter hanamichi07

    (@hanamichi07)

    Hello,

    This is the display for the page – https://prntscr.com/p2jdck

    Does this mean I have no issues with my form now?

    Thanks

    Plugin Author Constant Contact

    (@constantcontact)

    Hmm. Definitely looking like a file exists but is empty.

    Would you be willing to contact us privately so we can investigate this in deeper detail?

    If yes, please reach out to [email protected] and cc [email protected]. In the email, please refer to this forum thread url so we know what the email relates to.

    Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)
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