• I’m up to date on all plugins and using elementor pro with Ocean WP. It was on my list to try out Hummingbird but when I hit activate, I got the gray screen “this site is experiencing technical difficulties”. Had to go into cPanel and remove it and now I’m good to go again. I would like to try again soon.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter fb

    (@fburley)

    My site is using HardenedPHP, by CloudLinux. HardenedPHP is a way of supporting older versions of PHP without compromising security. New site but Green Geeks has us set up this way.

    Hi @fburley,

    I’m sorry that you are experiencing this issue. Unfortunately it’s a bug in outdated PHP versions that we missed during testing. We’ll be rolling out an update with a fix soon. For now, could you please edit hummingbird-performance/admin/pages/class-upgrade.php and on line 12 replace
    use Hummingbird\Core\Settings;
    with
    use Hummingbird\Core\Settings as Settings_Module;
    and on line 27 replace
    $settings = Settings::get_settings( 'settings' );
    with
    $settings = Settings_Module::get_settings( 'settings' );

    This can also be fixed by updating to a recent PHP version.

    Best regards,
    Anton

    Thread Starter fb

    (@fburley)

    I won’t be editing any php but I will work on updating my version of php. Thank you for the quick reply and I will try again soon.

    @fburley,

    Welcome. We’re also testing a patch at the moment, hopefully it will be released in a few hours.

    Best regards,
    Anton

    Thread Starter fb

    (@fburley)

    Fantastic support Anton!

    @fburley,

    We’ve released an updated version with the fix to the critical php error. Sorry for that. Please give Hummingbird a go and see if you’re satisfied with the experience. If you have any more question regarding Hummingbird, feel free to ask here or create separate support threads.

    Best regards,
    Anton

    Thread Starter fb

    (@fburley)

    Wow that was fast! I look forward to trying it out.

    Thread Starter fb

    (@fburley)

    I updated my php to 7.2 in cPanel so I don’t know if the patch worked. But I do know that I have Hummingbird running now. Thank you for the great support!

Viewing 8 replies - 1 through 8 (of 8 total)
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