Description Character Limit and Thumbnail Size Not Saving

  • Resolved Elkerton

    (@elkerton)


    5 years, 6 months ago

    Greetings. I am trying Feedzy using blocks in WordPress with version 5.2.3 and the Twenty Nineteen theme. All of the settings in the Feedzy block will save except for Description Character Limit and Thumbnails dimension. Though I save my settings, any number I enter for the character limit is erased when I leave the editor, and the thumbnail dimension resets to 150. Thank you.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Hardeep Asrani

    (@hardeepasrani)

    Hey there,

    We tried it on our end and it worked just fine. Can you give me a link to the feed you’re using so we could try with it?

    Thank you!

    Thread Starter Elkerton

    (@elkerton)

    Hi Hardeep. Through my trial and error I believe the cause is a plugin conflict. I am using the AMP plugin for Google mobile optimization. In a post or page window, a notification will sometimes appear with any AMP conflicts on the site. This notification seems to prevent the saving of certain Feedzy fields. The workaround is to close the notification window and then save the updated post/page. AMP is relatively new, but will probably become a standard for websites in the future, so making Feedzy compliant would be a good roadmap item. Thank you.

    Plugin Contributor Hardeep Asrani

    (@hardeepasrani)

    Hey!

    Seems like an issue with Gutenberg editor and AMP as the Feedzy block does nothing special to have a conflict. The conflict which it takes about must be a JS/CSS conflict from the theme, as AMP conflicts are from the front-end, not the editor. If you remove Feedzy block, that conflict notice will still appear, I suppose.

    Hope it makes sense. Let me know. ??

    Thread Starter Elkerton

    (@elkerton)

    Yes, that does help. Plus I have a workaround, and so the item is not urgent. Thank you again for the timely support!

    Plugin Contributor Hardeep Asrani

    (@hardeepasrani)

    You’re welcome. Have a great day and let us know if you have any other questions for us. ??

Viewing 5 replies - 1 through 5 (of 5 total)
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