• Resolved Bernie DiSantis

    (@bdisantis)


    We have installed the WooCommerce Square Version 2.0.4 and our Square Business Location is not showing in the drop-down selections in Square WooCommerce setting tab. Our Square Business Location is active. Can anyone please help us understand why the Business Location is not showing? Thank you for your assistance!

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Viewing 4 replies - 1 through 4 (of 4 total)
  • Hi @bdisantis,

    We have installed the WooCommerce Square Version 2.0.4 and our Square Business Location is not showing in the drop-down selections in Square WooCommerce setting tab. Our Square Business Location is active.

    This is usually a setting on Square’s side – if you have multiple Business Locations then make sure the correct one is set on Square in its settings (on Square’s site) and then do a fresh connect with the Square plugin on your site.

    If it is still not working, turn on logging in the same section (WooCommerce > Settings > Square) and then do a reconnect and see if the Logs show anything. You will be able to find the logs under WooCommerce > Status > Logs, it will show a Square log. Copy and paste what it shows here ??

    Hi @bdisantis,

    If you are still having this issue please let us know in a reply! I am going to mark this as Resolved just in case, however replying to this thread will re-open it and let us know there is still an issue. If you reply, please send your Status Report so we have a better idea what is on the site.

    @nixiack8 We are experiencing the same issue. We only have 1 location and it is active. This setup worked on the previous versions of the plugin just fine. I have also disconnected and reconnected the plugin and the problem persists. A clip from the logs is basically showing no return from the plugin’s call:

    10-10-2019 @ 13:48:16 - Response
    Response
    code: 0
    message:
    headers:
    body:
    
    10-10-2019 @ 14:30:03 - Request
    Request
    method:
    uri: listLocationsWithHttpInfo
    user-agent: WooCommerce-Square/2.0.4 (WooCommerce/3.7.0; WordPress/5.2.3)
    headers: Array
    (
    )
    body:
    duration: 0.27935s
    
    10-10-2019 @ 14:30:03 - Response
    Response
    code: 0
    message:
    headers:
    body:

    @nixiack8 Also a stack of fatal log errors but at the start of these something appears wrong in our woocommerce.php theme file (see below) then a bunch of diff errors begin in the square plugin; could these be related?

    
    CRITICAL Uncaught Error: Call to a member function set() on null
    
Viewing 4 replies - 1 through 4 (of 4 total)
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