Important! Sorting columns and scrolling table to various pages not working

Hi,

thanks for your post, and sorry for the trouble.

I don’t really see why (in the sense that there are no error messages), but for some reason the browser is not executing the JavaScript code on your page. My guess is that something else interfering. Can you therefore please try again after temporarily deactivating all other plugins and after switching to a WordPress default theme like Twenty Sixteen? That way, we can find what’s causing this.

Regards,
Tobias

Hi

When I opened the page which is containing the tablepress table and I opened its console for the code, I found the Uncaughttype error for one of the plugins that I am using which is PMPRO which is not a licensed version, one of the metho in the file pmpro-checkout.js is not loading properly, because of which some of things are not loading properly as i tried deactivating the PMPRO plugin and I could get back the sorting option in the tablepress columns but as soon I activated them back, it again disappeared.

Please open the source console for the below page
https://katalystwealth.com/investment-report-snapshot/

Thanks,
Urvashi

Hi,

indeed, now I also see a JS error in the console. It’s complaining that a “validateCreditCard” function in JS does not exist.
Unfortunately, this is nothing that I can help with, as this error is not caused by TablePress.

Regards,
Tobias

Hi

Thank you for your response, but if possible, could you assist me what could be the possible solution or step that I should take in order to get this fixed, I’m not a coder, but if I could get some idea how to resolve such an error.

Hi,

the missing function “validateCreditCard” is called in the file https://katalystwealth.com/wp-content/plugins/paid-memberships-pro/js/pmpro-checkout.js which belongs to the Paid Memberships Pro plugin. You should ask their support team for how to add this function and fix the issue.

Regards,
Tobias