Broken Menu

  • Resolved amerseifeddine

    (@amerseifeddine)


    5 years, 2 months ago

    Hello,

    Not sure what happened overnight as no changes have been made on our website.

    1- Broken menu showing the mobile slick menu on the desktop.
    2- Borken slick menu from mobile now showing menu items.

    Dashboard->Updates show: “Your themes are all up to date.”

    Thanks

    The page I need help with: [log in to see the link]

Viewing 11 replies - 1 through 11 (of 11 total)

  • Hi,

    Please update your both theme package from www.ads-software.com.

    Thank You

    Thread Starter amerseifeddine

    (@amerseifeddine)

    Sorry, It shows both packages are up to date. Would you clarify further how and wether or not settings will be lost as a result?

    Thanks

    Thread Starter amerseifeddine

    (@amerseifeddine)

    Both updated and issue persists.

    Name To Type Last updated on
    Frontech

    1.2.1

    Theme

    September 18, 2019 ‐ 16:05

    Kyma

    2.7.5

    Theme

    September 18, 2019 ‐ 16:05

    Theme Author WebHunt Infotech

    (@webhuntinfotech)

    Hi,

    Sorry for all inconvenience. We update both theme package (frontech and kyma). Please update both theme package.

    Update version:-

    Frontech theme (1.2.2)
    Kyma (2.7.6)

    Please update us if your issue is fixed.

    Thank you

    Thread Starter amerseifeddine

    (@amerseifeddine)

    Thanks a lot. The issue seems persisting at least on the mobile version. I see the menu on my mobile shifted down and colors are not visible.

    Theme Author WebHunt Infotech

    (@webhuntinfotech)

    Hi,

    Could you please share a screenshot of your issue ( mobile shifted down and colors are not visible)

    You could highlight issue so we can solved your issue.

    Thank you

    Thread Starter amerseifeddine

    (@amerseifeddine)

    Image

    Please find above screenshot for the desktop version.
    The mobile version behaves the same and menu colors turn white.

    Theme Author WebHunt Infotech

    (@webhuntinfotech)

    Hi,

    as could i can check you are using old version of kyma. Current version is Version: 2.7.6
    and you are using Version: 2.7.3. Please update kyma theme package.

    Your issue is resolved after update.

    Thank You

    Thread Starter amerseifeddine

    (@amerseifeddine)

    Thank you. The version was not 2.7.3 but latest and I had an auto update plugin to the latest version that notifies us with latest available version. Is there another way of updating the plugin manually? It always shows that we are on the latest.

    Thanks a lot.

    Thread Starter amerseifeddine

    (@amerseifeddine)

    I received an automatic update after my last post and now works.

    Thanks

    Theme Author WebHunt Infotech

    (@webhuntinfotech)

    You are most welcome

Viewing 11 replies - 1 through 11 (of 11 total)
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