Trouble changing cover art

  • Resolved Rodrigo

    (@rghedin)


    5 years, 2 months ago

    Hi,

    I updated the cover art of my podcast, but it never updated in some apps like Apple Podcasts and Pocket Casts.

    Podbase, a site that analyses podcasts’ RSS, shows an error in cover art related to iTunes:

    Darn, I wasn’t able to retrieve the image (got a “getimagesize(https://manualdousuario.net/wp-content/uploads/2019/07/MDU-Guia-Pratico-S3.jpg): failed to open stream: HTTP request failed! ” error). If you’re sure it’s there, please report using the "?" in the lower-right corner.

    Am I doing something wrong or is this a plugin’s problem?

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

  • Same problem but the new cover art doesn’t show on our site either. I had cover art showing but the new art isn’t there on the HTML5 player, just a speaker icon in its place.

    Plugin Author Craig Hewitt

    (@podcastmotor)

    Hi @rghedin looks like the image that you’ve uploaded to your feed is not large enough. It’s only 1000x1000px and Apple requires 1400x1400px – 3000x3000px. If you’re able to upside the image and then re-upload that should do the trick. @ohliza without having the feed URL for your show I’d suspect you’re running into the same issue.

    When re-uploading the file it’s best to name it something different than the existing file so that the newest image is pulled by feed validators and Apple.

    Thread Starter Rodrigo

    (@rghedin)

    Thanks, Craig!

    I changed it for a 1400×1400 version, hope this works. (Even though I noticed that Podbase keeps showing an error in cover art…)

    Plugin Author Craig Hewitt

    (@podcastmotor)

    If you download the image from the feed you ought to see that it’s the right size now (I’m seeing it at 1400x1400px) so should be good.

    Got it – logo was 1400 x 1412. Cropped, it’s ok now. The off-size one worked on castos, by the way, just not on the wp site.

    • This reply was modified 5 years, 2 months ago by ohliza.
Viewing 5 replies - 1 through 5 (of 5 total)
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