Lifter LMS and bbPress ā€“ can still see the forums that Iā€™m not allowed to see

  • Resolved ilse88

    (@ilse88)


    5 years, 5 months ago

    Good morning.

    For a client of ours we combine LiferLMS with bbPress. We have made all the settings that we have to make (according to the instruction page). Yet I still see the forum that I am not allowed to see and I can just post messages here. Can you help me with this?

    Thanks in advance and have a really nice day.

    Kind regards Ilse

    _________________________________________________________________________________

    Hi @ilse88,

    Weā€™re happy to help you with this issue!

    The first note is that when you look at any of the pages as an Admin Account you will see the content regardless of permissions. Are you testing this with a student role account and still encountering the issue?

    If so, can you provide us with a couple pieces of information that will help us diagnose the issue? The LifterLMS System report: https://lifterlms.com/docs/how-to-use-the-lifterlms-system-report/ is helpful to us, and thereā€™s information here on how you can post it: https://www.ads-software.com/support/forum-user-guide/faq/#i-need-to-post-code-is-that-okay

    Additionally, if you can provide us screenshots of the set up you have for bbPress in LifterLMS and the results youā€™re getting when you set up what should be a restricted page that would be helpful for us as well. You will have to post a link to any images or videos using a service like: Dropbox, Drive, Imgur, CloudUp, YouTube, etcā€¦

    Let us know if you have any further information about the set up expectations or have any further questions about this issue!

    Thanks and take care,

    _______________________________________________________________________________

    Hi Natalie,

    Thank you for your message and apologies for the delay. I view the pages in an incognito window with a different login. So not in my admin account.

    Of course I can give you more information. What I noticed by the way. I can no longer link products to memberships. I can set them, save the membership and then theā€™re gone when I refresh the page.

    This seems to be the problem. The normal subscription (on content) also no longer works.

    I hope the problem is still somewhat clear?

    Kind regards,
    Ilse

    ___

    WordPress
    ā€”ā€”ā€”ā€”ā€”ā€”ā€”ā€”ā€”ā€”ā€”ā€”ā€”ā€”-

    Home Url: https://members.cinet-online.com
    Site Url: https://members.cinet-online.com
    Login Url: https://members.cinet-online.com/wp-login.php
    Version: 5.2.3
    Debug Mode: No
    Debug Log: No
    Debug Display: Yes
    Locale: en_US
    Multisite: No
    Page For Posts: Not Set
    Page On Front: Home (#2373) [https://members.cinet-online.com/]
    Permalink Structure: /%postname%/
    Show On Front: page
    Wp Cron: Yes

    Settings
    ā€”ā€”ā€”ā€”ā€”ā€”ā€”ā€”ā€”ā€”ā€”ā€”ā€”ā€”-

    Version: 3.36.0
    Db Version: 3.36.0
    Course Catalog:(#2516) []
    Membership Catalog:(#2517) []
    Student Dashboard:(#2519) []
    Checkout Page:(#2518) []
    Course Catalog Per Page: 9
    Course Catalog Sorting: menu_order
    Membership Catalog Per Page: 9
    Membership Catalog Sorting: menu_order
    Site Membership: Not Set
    Courses Endpoint: my-courses
    Edit Endpoint: edit-account
    Lost Password Endpoint: lost-password
    Vouchers Endpoint: redeem-voucher
    Autogenerate Username: yes
    Password Strength Meter: yes
    Minimum Password Strength: strong
    Terms Required: no
    Terms Page: Not Set
    Checkout Names: required
    Checkout Address: required
    Checkout Phone: optional
    Checkout Email Confirmation: yes
    Open Registration: no
    Registration Names: required
    Registration Address: optional
    Registration Phone: hidden
    Registration Voucher: optional
    Registration Email Confirmation: no
    Account Names: required
    Account Address: required
    Account Phone: optional
    Account Email Confirmation: yes
    Confirmation Endpoint: confirm-payment
    Force Ssl Checkout: no
    Country: US
    Currency: USD
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Decimals: 2
    Trim Zero Decimals: no
    Recurring Payments: yes
    Email From Address: [email protected]
    Email From Name: CINET
    Email Footer Text:
    Email Header Image:
    Cert Bg Width: 800
    Cert Bg Height: 616
    Cert Legacy Compat: no

    Gateways
    ā€”ā€”ā€”ā€”ā€”ā€”ā€”ā€”ā€”ā€”ā€”ā€”ā€”ā€”-

    Manual: Disabled
    Manual Logging:
    Manual Order: 1

    Server
    ā€”ā€”ā€”ā€”ā€”ā€”ā€”ā€”ā€”ā€”ā€”ā€”ā€”ā€”-

    Mysql Version: 5.6.32
    Php Curl: Yes
    Php Default Timezone: UTC
    Php Fsockopen: Yes
    Php Max Input Vars: 4000
    Php Max Upload Size: 300 MB
    Php Memory Limit: 300M
    Php Post Max Size: 300M
    Php Soap: Yes
    Php Suhosin: No
    Php Time Limt: 30
    Php Version: 7.2.20-2+ubuntu16.04.1+deb.sury.org+1
    Software: Flywheel/4.1.0
    Wp Memory Limit: 300M

    Browser
    ā€”ā€”ā€”ā€”ā€”ā€”ā€”ā€”ā€”ā€”ā€”ā€”ā€”ā€”-

    HTTP USER AGENT: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/76.0.3809.132 Safari/537.36

    Theme
    ā€”ā€”ā€”ā€”ā€”ā€”ā€”ā€”ā€”ā€”ā€”ā€”ā€”ā€”-

    Name: Webnemer Child thema
    Version: 13.01.5
    Themeuri:
    Authoruri: https://webnemer.nl/
    Template: bb-theme
    Child Theme: Yes
    Llms Support: No

    Plugins
    ā€”ā€”ā€”ā€”ā€”ā€”ā€”ā€”ā€”ā€”ā€”ā€”ā€”ā€”-

    ActiveCampaign for WooCommerce: 1.2.8
    Admin Menu Editor Pro: 2.9.1
    bbPress: 2.5.14
    Beaver Builder Plugin (Agency Version): 2.2.5.2
    Beaver Themer: 1.2.4.2
    Block Double Logins: 1.1
    Category Tag Pages: 1.0
    Compress JPEG & PNG images: 3.2.0
    Google XML Sitemaps: 4.1.0
    Gravity Forms: 2.4.11
    LifterLMS: 3.36.0
    LifterLMS Labs: 1.5.2
    LifterLMS WooCommerce: 1.3.6
    Loco Translate: 2.3.0
    PowerPack for Beaver Builder: 2.7.4
    Redirection: 4.3.3
    Relevanssi: 4.3.3
    Simple Page Ordering: 2.3.2
    Simple Post Notes: 1.7.3
    Ultimate Addons for Beaver Builder: 1.20.2
    WooCommerce: 3.7.0
    WooCommerce Pay Per Post: 2.2.4
    WooCommerce Stripe Gateway: 4.2.3
    WooCommerce Subscriptions: 2.3.5
    WordPress Toolbar Editor: 1.3
    WP Content Copy Protection & No Right Click (premium): 6.9.1.2
    WP Rocket: 3.3.7

    Integrations
    ā€”ā€”ā€”ā€”ā€”ā€”ā€”ā€”ā€”ā€”ā€”ā€”ā€”ā€”-

    BbPress: Yes
    BuddyPress: No
    WooCommerce: Yes

    Template Overrides
    ā€”ā€”ā€”ā€”ā€”ā€”ā€”ā€”ā€”ā€”ā€”ā€”ā€”ā€”-

Viewing 1 replies (of 1 total)

  • Hi @ilse88,

    Seeing that you have LifterLMS WooCommerce, you might find it more beneficial to submit an official support ticket https://lifterlms.com/docs/get-support/ ! This will let us help you a lot more in depth than on the forums since there’s not a whole lot we can do without being able to see what the issue is with either screenshots or a link.

    However, that said your LifterLMS WooCommerce is very out of date. This is the reason the products are no longer connecting: https://d34dpc7391qduo.cloudfront.net/changelogs/lifterlms-integration-woocommerce.html You’ll need to add LifterLMS Helper: https://lifterlms.com/docs/lifterlms-helper/#installation which will also let you activate your license!

    That said, we are happy to help in the forms as well. When you tried the forms in incognito were you going to direct links or were you able to navigate through your site to get to it?

    If you could give us the steps you’re taking and the settings you have enabled we can try to recreate the issue on a test site to troubleshoot as well!

    Let us know if you have further questions!

    Thanks and take care,

Viewing 1 replies (of 1 total)
  • The topic ‘Lifter LMS and bbPress ā€“ can still see the forums that Iā€™m not allowed to see’ is closed to new replies.