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Hi! We’d like to help but we can’t continue replying about that in this forum. We are not allowed to support any customers in these forums.

For pro or commercial product support please contact us directly on our site. This includes any pre-sales topics as well.

Commercial products are not supported in these forums. We will happily answer this and any other questions you can have on our own site.

Thank you.

who is not allowing you to answer?

Hello @ron22

The notification emails are included in the commercial versions of the plugin, and WordPress forum policies don’t allow to respond to the commercial features:

Do Not Post About Commercial Products

Best regards.