• Resolved cag8f

    (@cag8f)


    Hello. To my page I have added EA Image Accordion element. Each accordion section already has title text and content text added to it. But I don’t seem to see any text, even on mouse over (screenshots). When should I expect to see the ‘title’ text and ‘content’ text on this element?

    On the front-end, I can see that the text is in the DOM, but its visibility is set to hidden (screenshot).

    Thanks.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Rafin

    (@rafinkhan)

    @cag8f,

    Hi, there. Well, I have just checked EA Image Accordion from my side and it’s working as it’s supposed to. here’s the screenshot: https://i.imgur.com/s0Zf1hB.png

    I am assuming there’s an internal conflict with one of the plugins you are using. Could you please check for the plugin or even Theme conflicts then let me know how that goes?

    Besides, make sure to clear your cache from wp-admin -> Essential Addons -> Tools -> Clear Cache. Then, check back?

    If none of these works, please provide me your page URL for further investigation. Thank you.

    Thread Starter cag8f

    (@cag8f)

    Hello. Thanks for the reply. I determined that the theme is the culprit. I switched to the Twenty Twenty theme, and the text appeared in the element. So how can I resolve this issue?

    This is the page in-question: https://dev.horizonhomes-samui.com/clone-construction/

    Plugin Author Rafin

    (@rafinkhan)

    @cag8f,

    Hi, there. Could you please tell me which theme you are using so that I can cross-check? Unfortunately, I couldn’t actually go to your page URL since it’s redirecting to the login page.

    Please, do not share any login credentials here

    You can also contact us from here: wpdeveloper.net/support

    Thank you.

    Thread Starter cag8f

    (@cag8f)

    >> Could you please tell me which theme you are using so that I can cross-check?

    I am unfortunately using a theme that is no longer on the market (Luster). Their devs are no longer available :-/

    >> Unfortunately, I couldn’t actually go to your page URL since it’s redirecting to the login page.

    Sorry, my mistake. You should be able to access this page to see the issue.

    Plugin Author Rafin

    (@rafinkhan)

    @cag8f,

    Well, actually it’s not recommended to use a Theme that’s no updated regularly. Since it’s out of market, I would highly encourage you to switch to an Elementor Compatible theme such as: Flexia, Astra, OceanWP and others.

    You are very likely to face many more issues with other plugins because of this as well. Since this is an issue caused by the theme itself, please switch to a different theme to make things better. It can be a huge security risk as well by using a theme that is not maintained anymore.

    I hope you understand. Thank you.

    Thread Starter cag8f

    (@cag8f)

    Thanks for the reply.

    >> Well, actually it’s not recommended to use a Theme that’s no updated regularly.
    >> It can be a huge security risk as well by using a theme that is not maintained anymore.

    I realize that can sometimes be the case.

    >> Since this is an issue caused by the theme itself, please switch to a different theme to make things better.

    Changing themes on this particular site is unfortunately an arduous task, especially considering the large amount of content locked up in custom posts defined by my current theme. I understand there are ways to properly migrate such content, but it is still a relatively large undertaking.

    >> Since it’s out of market, I would highly encourage you to switch to an Elementor Compatible theme such as: Flexia, Astra, OceanWP and others.

    Well, to be clear, so far I have not had any issues with Elementor itself.

    >> You are very likely to face many more issues with other plugins because of this as well.

    Actually, so far, after a few years, yours is the first.

    Were you able to take a look at my page and troubleshoot the issue at all? If necessary, I may be able to add some custom PHP/JS code to resolve the issue. I unfortunately didn’t see anything related in the JS console, or the PHP error log.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Image accordion not displaying text’ is closed to new replies.