gf_entry_id seems to ignore the value

  • Resolved paullacey

    (@paullacey)


    5 years, 1 month ago

    Hi there,

    Wondering if anybody has had trouble with gf_entry_id
    It seems that no matter what I have there, the chart will always use the first entry that exists.

    I tried both: gf_entry_id=”{entry_id}” and gf_entry_id=”last”
    I also tried manually inserting an entry ID

    Anybody else had this issue?

    For demo purposes, I have turned off entry saving in Gravity forms so that there is only ever 1 entry, and then it works. But of course, I would like to use entry_id.
    On the results page, I know entry_id is passed as I can display it on the confirmation screen.

    Thanks in advance anyone who can offer insight.

    Cheers!
    Paul

Viewing 15 replies - 1 through 15 (of 20 total)
  • Plugin Author maxicharts

    (@maxicharts)

    Hi @paullacey ,

    Can you please provide the complete shortcode ?
    As well as a link the buggy page ?

    Thanks

    Thread Starter paullacey

    (@paullacey)

    Hi @maxicharts

    Many thanks ??

    Here is the shortcode:

    [gfchartsreports gf_entry_id=”{entry_id}”? gf_form_id=”2″ height=”500px” group_fields=”1″ count_answers=”1″ include=”1,2,3,4,5″ type=”radar” chart_js_options=”legend: {display: false} ,scale: { ticks: { beginAtZero: true,max: 30 } }”]

    And here is the page:
    https://fwcsa.wpcreative.io/short-form/

    I have re-activated entry saving on the Gravity Form so that it’s able to re-produce the problem. Note that you will see it work the first time, then go back and try with different numbers and the chart will always use the first entry it finds in the database.

    Cheers!

    Plugin Author maxicharts

    (@maxicharts)

    Hi,

    Is there any cache plugin activated on your site ?

    Cheers

    Thread Starter paullacey

    (@paullacey)

    Hi there,

    No there wasn’t any caching. There was memcache but I turned it off just now and no change.
    However, I have discovered something.

    If I roll back to MaxiCharts 1.4.5 everything works fine. Upgrade to latest, then it doesn’t work again…roll back… works… roll forward, doesn’t work.

    So it seems perhaps there is something between 1.4.5 and 1.4.10 that stops this working in some circumstances.

    If you have the other version (only 1.4.5 is available in this repo), I can try up to 1.4.9 and see where it stopped working ??

    Cheers
    Paul

    Plugin Author maxicharts

    (@maxicharts)

    Thanks for your tests, we are going to investigate.
    Keeping you posted

    Plugin Author maxicharts

    (@maxicharts)

    We actually test your page and it seem to work.
    Everytime we fill the form, the result changes with our latest answers.
    No ?

    Thread Starter paullacey

    (@paullacey)

    Yes – because I am running 1.4.5
    If I upgrade to the latest version of the plugin, it will stop working.
    Right now I’m working with 1.4.5 (because I need to progress project).
    So for now, personally I am OK, but I believe there is a problem between 1.4.5 – 1.4.10 for me when I upgrade, and perhaps other users.

    Hope that helps ??

    And – thank you!
    Also, thank you for awesome plugin.

    Plugin Author maxicharts

    (@maxicharts)

    Ok, very clear

    Plugin Author maxicharts

    (@maxicharts)

    Witch version of “MaxiCharts Gravity Forms Source add-on” did you test you case against ?

    Thread Starter paullacey

    (@paullacey)

    Hi there,

    1.7.2 for the Gravity Forms Source add-on
    And 1.4.5 currently for the main plugin.

    Hey if it will help, you are welcome to admin login.

    Cheers

    Plugin Author maxicharts

    (@maxicharts)

    That would be great if you could to send us your log file with debug activated, and the buggy version installed in order to check what is happening: https://maxicharts.com/change-maxicharts-log-level/

    Thank you!

    Thread Starter paullacey

    (@paullacey)

    Cool – what email address should I send this too?

    Plugin Author maxicharts

    (@maxicharts)

    Please use our contact form : https://maxicharts.com/contact/

    Hello,
    Any progress? I’m having the same problem with Version 1.4.11
    Same as me, it works with V 1.4.5 but I get lots of PHP Warning and Notices.

    I also have the same problem, gf_entry_id="27" or gf_entry_id="last"is completely ignored. The log also shows countDataFor for 3 entries and loads all entries instead, and displays the last one in the list.

Viewing 15 replies - 1 through 15 (of 20 total)
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